F2F Class Notes (Ben)

We got a huge order by the end of last year. The total quantity was 350,000 sets, which costed more than 1.5 million dollars. However, a few weeks ago, we got chargebacks from our client, who said our production had quality problems and lot of customers return them back after they bought them. And we were told the chargeback amount 3 hundreds thousands dollars.

Therefore, my boss decided to go to New York, where our client’s office locates as well as LA, where their warehouse locates. But when he arrived our client’s office, he was not allowed to go to the warehouse to see the returned products.

After a long conversation with their CEO, he finally got the truth. There was no fitting room in the buyer’s stores and the consumers couldn’t fit the clothes before they bought it. And when they took them home, they found the clothes didn’t suitable to them, so they returned them back without hangers. (because we ship our production with hangers so that the buyer can make the clothes for sale directly).

But when they got the returned clothes without hanger, they can’t sell them. So they tried to ask us to pay for their loss. We all think it is ridiculous but my boss finally accepted to pay half of the chargeback because the CEO of our client told him ‘If you don’t want to do my orders, I can find another supplier’.

It seems we don’t have any other choice.

–

We got a huge order by the end of last year. The total quantity was 350,000 sets, which cost more than 1.5 million dollars. However, a few weeks ago, we got chargebacks from our client, who said our production had quality problems and a lot of customers returned clothes after buying them. And we were told the chargeback amount was 3 hundred thousand dollars.

Therefore, my boss decided to go to New York, where our client’s office is located, as well as LA, where their warehouse is located.

But when he arrived at their office, he was not allowed to get in the warehouse to see the returned products.

After a long conversation with their CEO, he finally found the truth. There was no fitting room in the buyer’s stores and the consumers couldn’t try the clothes on before they bought them.

And when they took them home, they found the clothes didn’t suit them, so they returned them back without hangers, which they kept home. (because we ship our production with hangers so that the store can directly put them on shelves).

(They returned the clothes without the hangers that they came with.)

But when they got the returned clothes without hangers, they couldn’t sell them anymore. So they tried to ask us to pay for their loss.

We all think it is ridiculous but my boss finally accepted to pay half of the chargebacks because the CEO of our client told him that he could find another supplier if my boss didn’t comply.

It seems we didn’t have any other choice.

Vocabulary

make the best of something = take all your chances to reach a good situation, no matter how bad it initially is

Yeah I know, it’s Monday again, but let’s make the best of it.

That grew very fast. And in one or two months, it turned to something like a big octopus. And it was very offensive. There were 7 scientists and as the octopus getting bigger and bigger, they were killed one by one. Finally there were 2 people left and they decided one people go back to Earth safe and sound and the other one stayed in space with the life from Mars.

–

That grew very fast. And in one or two months, it turned to something like a big octopus. And it was very aggressive.

There were 7 scientists and as the octopus got bigger and bigger, they were killed one by one. Finally there were 2 people left and they decided that one should go back to Earth safe and sound and the other one stayed in space with the creature / life form from Mars.