VIP Class Notes (Mike)

MikeAnnie Y

Vocabulary

get the door = close / open the door
i’ll go get the door = open / get the phone = answer
let me get this one = i’ll pay for this one

subtle (adj.) 微妙的，微小的
used in relationship / small difference in words meaning

ambiguous (adj.) open to more than one interpretation – ambiguity

egocentric (adj.) (personality)  =selfish(behavior)
ego (n) 自我 big or small ego

narrow-minded (think in a very limited perspective, in their own world, closed) – open-minded (open to a lot of ideas, inclusive)

metaphor (n) 比喻

concrete (adj.) the opposite of abstract/general

synonym – antonym

conservative = old-fashioned, traditional, conventional (describe a thought)

progressive (antonym)

principle

cautious = careful

conscious = be aware of

pass out (v) = faint (v) = lose consciousness

patient (adj) = to have patience

Speaking exercise

How to deal with difficult colleagues in the workplace?

  1. Set Clear Expectations
  2. Have Firm Boundaries
  3. Commit To Professionalism
  4. Document Everything
  5. Own Up To Your Mistakes
  6. Don’t Take The Blame When It’s Not Warranted
  7. Escalate The Situation When Necessary
  8. If A Client Becomes Too Difficult To Deal With? Just Walk Away