VIP Class Notes (Ally)

Vocabulary

as of now: 此刻，眼下 (I have analysed something…. now the situation is …)
ie. As of now, our sales have reached its maximum …

on the spot: without preparation

correlate: find/identify/illustrate the connection between something
ie. correlation in the data.

Grammar

there haven’t -> WRONG
there isn’t/aren’t

They haven’t (<tense) +VERB
ie. They haven’t decided on the plan yet.

They haven’t a choice. <- old english (like mustn’t, needn’t)
They don’t have a choice. They must not/don’t have to … They don’t need to..

speak -> say
speak a language, speak more clearly, speak louder…
say something, say … (content)

let/make
ie. let – give permission. ie. I let my kid watch iPad this afternoon.
ie. make – something you don’t want to do. ie. They made me do the presentation in English.

about my job
for my job

I want to make sure they can understand what am I talking.  = ?
I want to make sure they can understand what I am talking about.

my content: material of what I said

I haven’t give them feedback
I can’t give them …

When you give me this configuration, I can set them in our system.
Once you provide us with your configuration, I can change our system configurations accordingly/according to your requirements.

In our system, every task needs to connect to different scenario. When you push your data from your system to others, they need to upload other info./ When we do data acquisition, we can ask your system to push some addition information to help us recognise the topic or the scenario of our task.
In our system, each task needs to connect to different scenarios. When you push your data from your internal system to other external systems, we will ask you to upload other parameters/the internal system needs to upload other parameters. / When we do data acquisition, we can ask your system to push some additional parameters to help us recognise the topic or the scenario of your task.

For example, the scenario is about reporting the loss of credit card. You upload parameter can help us recognise the task is about which also benefit us to call different AI engine.
For example, if the scenario is about reporting the loss of credit card…. Your uploaded parameters can help us recognise the task, which allows/help us to call different AI engines.

I’m not sure is it right.
I’m not sure if it’s right.

If: Under the condition that… (special circumstance)…

If : condition
When: timing
Once : One action -> triggers another action/response

I can change another ppt.
I can use/show you another powerpoint./slides

The client let me to make a explanation about architecture.
The client made me give an explanation about architecture.
The client asked for(make request) an explanation about architecture.
ie. the system will ask for additional parameters. -> need and will tell you to give ..

to change their service line
to change their service window

IM Routing is part of our IM Access module.

We need to rely on IM routing to arrange different session with BOT service and Agent service.
We need to rely on IM routing specifically/in particular to decide on different session paths, whether with BOT service or Agent service

If the costumer requests a representative/an agent, IM routing would transfer the service from bot platform to agent platform.

call up your internal system..

If we want to identify our client and correlate the client info with your membership system,  we need to make integration with your Ikea Family system.

There isn’t.
We don’t have more.

we only can provide
we can only provide
we only provide

The challenge is that this is a two-part solution. We need to work with the global team to provide…

Pronunciation

content: don’t miss the “n”

explanation: ex-pla-nA-tion

expansion

edge: not “age”

architecture: “ki” not “chee”

inside – not “insider”