Online Class Notes (Tibo)

cover some of the sales materials from her company

https://calendly.com/ for easy booking across timezones.

Now I joined a new department and they are unfriendly. / they appeared unfriendly
It is in the same office.
I have to start (from) next week.

I think I will work as a sales support  / I will be responsible for sales support.

Until yesterday this department was only 3 people except our sales. / There were only 3 people in this department until yesterday.

One commercial manager, an assistant and me.
Maybe I will try to do something next month but I think I will want to leave this company.
I have no better idea for this.  / I am still thinking about it / I am still considering.

I have no notion about if I leave the company what I do. –> I don’t know what I would do if I leave the company  / I am worried about leaving.

Clients and sales.

I am afraid and worried about it, especially talking to clients or replying to them
Talk about the products  / introduce the products, discuss some problems if a client asks for after sale service.

our company is focused on dental equipments to help doctors and the hospitals work easily and more efficiently when they help the patients with their teeth problems.
Our products are used all over the world.
We have a R&D team to improve our products.
We have offices in Germany, China & Latin America and a many places.

If a product doesn’t work you have to help them fix it.
They say this country is so far from China we can’t let our engineers go there to help them / they won’t send engineers on business trip to do support.

You have to train and help your clients. / sales support has to know the products to thelp the clients.

I think all the clients have problems if they don’t have problems they don’t contact me.
they won’t contact me unless they have problems.

CRM.

I think the colleagues in the departments will give me high pressure.
It won’t be physically tiring but it will be mentally tiring

inside you will be so tired / mentally you will feel very tired

Vocabulary

treadmill (n) machine for running
My knees hurt, I can’t run on the treadmill

physically (adv) about the body
I felt physically tired after running for 2 hours

physical (adj)

mentally (adv) about the mind / spirit
I feel mentally exhausted

mental (adj)

unless (conjunction) 除非
We won’t help you, unless this is covered by the warranty
Unless you help me, I won’t succeed
I won’t leave this company unless I can do everything
I will not build muscle unless I go to the gym often

warranty (n) 保修单/保险单
We offer 2 years of warranty on this product

under warranty : covered by the warranty
Your machine is under warranty because you bought it 9 months ago

warranty coverage (n) what is included in the warranty
The warranty coverage is explained in the manual

to cover (v) include in a insurance/warranty
The warranty does not cover human error

expired (adj)
Unfortunately Your warranty has expired

efficient (adj) 效率高的
Tom is very efficient

efficiently (adv)
They can work more efficiently thanks to our solutions

R&D (research and development) 研究与开发
We have 10 people in our R&D department

commercial affairs (n) things related to business
I handle commercial affairs

Pronunciation

festival

commercial manager

Brazil

Argentina