Online Class Notes (Jesse)

Lazy “r” sound – no tongue rolling

“Uh” sound of “up” in words like “money / month / monkey / done / fun /

Grammar

the COVID – COVID

i check a couple of times the notes – I checked the notes a couple of times 

pay for sth – the thing you’re buying
eg. I pay for the meal at the restaurant
pay to sb – the person you give the money TO
eg. I paid to the staff at the restaurant
pay sth – the money you give / give money to sb
eg. I paid 500 RMB
eg. I paid the staff

I complain the food
I complain about the food – the food is bad
I complain to the staff – I tell the staff

I complain to the staff about the food

you explain me a couple of times – you explained it to me a couple of times 

Vocabulary

centre – british 
center – US 

color / flavor
colour / flavour

I take a screenshot 

it’s not correct that customer charge back... – it’s not right / it’s not OK / it’s not proper / not acceptable 

. – point – 0.5 – zero point 5
. – dot – www.com
. – full stop / period (end of a sentence)

Pronunciation

definitely – “def fin net lee” 

thousand – th – tongue out

company – K Uh M pan nee

correct – kehh rekt

manage – MA najj

margin – MAR jin

already – all RED dee

daughter – DOR ter / ta

I drive a car with my colleagues to the company
It’s a company car 

reduce – re DYOUSSS

Dear Annette, Dear Mario,
From the beginning of the year till now BYD complained to us about the defective CWA400 for a total amount  of 190,000 CNY (please see below);
You already agreed to pay for 48,350 CNY which is definitely (surely / very / certainly) good, but it is not enough.

You know, whatever is the claimed issue BYD just remove 1,500 CNY per defective pump from the payment to us (which is the standard way for Chinese Customers) and with this Customer we have very limited negotiation power; what’s more,  If there is no agreement between BYD Quality and Pierburg Quality, Sales cannot help to get the money back as / because / and it will be removed from normal payments
Therefore / so that we are almost obliged to accept the cost.

Also / Furthermore / And agreement between Quality departments are far away if we are not able to sustain our reasons, like for the pumps exposed to sulfur:
For about 70% of the defective pumps our internal investigations show that the pumps were exposed to sulfur and this makes the pump stop to working (attached one of the report);
From Customer point of view this explanation is not acceptable. BYD is expecting that supplier cooperate with Customer to understand the root cause (korz) and, anyhow, supplier should develop some corrective actions/improvements to solve the issue.

So, I kindly ask to sustain the cost of such quality issues because this is your business.
Let me remind you that the IC price gives to PMP  5% of the production cost and that is just enough to cover transportation, import duty, handling, delivery to Customer and warehouse rent at Customer side.
We also organize visual check after receiving your goods to prevent issues.
We have no margin to cover (cahhver) the quality issues (for which we are not responsible).

Waiting for a feedback.

Regards

Angelo Fusco