F2F Class Notes _4th Apr (Harmony)

How are you?/ How are you today?/ How are you doing?/  How is your day going? (informal)

• Fine thanks, how are you?
• Good
• Not Bad
• I am well, thank you. And you?
• I’m fine, and you?

Friends (close friends/ relatives) – be honest.

Formal person/ professional person (boss, someone you just met for the first time) – stick to the standard responses.

• Fine/ Good…
• Always ask how they are.

Receiving a compliment.

• Thank you.
• Thanks! I love your dress too…
• Thanks, I just got these glasses today!

If in doubt, ask them questions about themselves. 

If in doubt:  if you’re wondering what to do, or questioning.

Ex:  You can ask me anything/anytime if you are in doubt.

Ex:  I doubt that John will be late for work today.

• How’s your job going?
  • How long have you been with that company?
  • Is that what you went to university for? (major)
• Are you still dating____? (more for closer friends)
  • How’s that going?
• Any plans for the holidays?
• Any big plans for the weekend?
• How was your weekend?
  • Where did you go for dinner?
  • Who did you go with?
  • Do you recommend the restaurant?

You’re really quiet today.

• I’m always here!
• I’m just listening and learning.
• I’m learning from the best!
• I’m focused on taking notes/ thinking about the next steps.

Finish the conversation.

• Bye (bye-bye!)
• See you later
• Talk to you soon (emails as well)
• Well I have to get back to work, talk to you later!
• Thanks for your help, I’ll let you know what happens/ I have to go…..

Answering the phone:

• Hello Ruby speaking
• This is Ruby
• “Can I speak to Ruby?”
  • This is Ruby.
• Ruby speaking, how can I help you?