Email Service Notes (Tony)

Your Original Email


Dear All,

There only few backpacks are ready today, and the backpacks have not been packed in cartons.

The main defects are stitching defects, have asked the factorty to improve stitching.

I found the top ends of should straps without bar tacks(our signed sample also without bar tacks), and the bottom ends of should straps missed back-stitching compared with signed sample. I did a 10kg, 1000times Jerk test in factroy, after testing the backpack not damaged and not broken

I aslo found the end of Hook-and-Loop fastener is too short, users are not easy to hold, and very eady to hold the “HooK”, I have asked the factory to increase the lenght next time.

Your Edited Email


Dear All,

There are only a few backpacks ready today, and they have not been packed in cartons.

The main defects are stitching, we have asked the factory to improve the stitching.

I found the top ends of the shoulder straps without bar tacks(our signed sample also without bar tacks), and the bottom ends of the shoulder straps were missing back-stitching compared with the signed sample. I did a 10kg, 1000times Jerk test in the factory, after testing the backpack was not damaged and not broken.

I also found the end of the Hook-and-Loop fastener is too short, users can not hold it easily, and very easily hold the “HooK”, I have asked the factory to increase the length next time.