Email Service Notes 23rd January (Celeste)***

Original

Dear Boss,

Everything was going well for QC at WX factory last Friday. Here are my qc feedback for your reference as following;

1, Factory update:
Factory moved to new place where is closed to the former factory location. New factory is smaller than before and now they shared one building with another 2 factories together. Each floor is for one factory and WX is on the top/fourth floor. In general, it still looks clean and well organized same as before. After discussion with Mr. Chen, their business is stable now and mainly customers are still Japanese.

2, Apron:
The problem for Apron pocket size were solved by them already. We qced at least 80% aprons and just found a few apron has the pocket issue. We picked the defective aprons out and the workers fixed it already.
Logo & wash label are all good.
The dimensions on each part are all good.
Packaging method: correct. They changed the workers for our order, therefore we have to train workers again for packaging. Not bad.
Packaging: card board edge is smooth.
Carton: carton & logo printing quality are all good & the inner & master carton size is perfect.
Only one issue is the PE bag for Apron is too small. WX just received the PE bag from his vendor at that morning. He asked the vendor to exchange the PE bag. The vendor doesn’t have the right size due to the limited time. Therefore WX has to use a little bit bigger PE bag for Apron.
3, Tea Towel,
The size for the tea towel is 51x71cm that was confirmed by us.
Packaging method is correct
Logo & wash label are all correct.
No inner carton, just put 6 pieces of tea towel in one PE bag.

4, Cork Bowl,
Both cork bowls are all good. The stitch for most bowls are good and locked very well. All the bowls added lining in bowl body area, therefore the hand feeling is quite good and looks naturally.
Smell: Both Paula and I smelled bowls, all smelled good! : )
Logo: found a few logo are not nice. We pick it out and they fixed it.
Packaging: same as office sample.
Cartons: inner/master carton size is perfect!


Edited

Dear Boss,

Everything was going well for QC at WX factory last Friday. Here is my QC feedback for your reference as following;

1. Factory update:
The factory moved to a new place close to the former location. The new factory is smaller than before and now they share one building with another 2 factories together. Each company’s factory is on one floor and WX is on the top (fourth) floor. In general, it still looks clean and well organized like before. After discussing with Mr. Chen, their business is stable now and customers are still mainly Japanese.

2. Apron:
The problem for the apron pocket size was already solved by them. We qced at least 80% of the aprons and just found a few aprons had the pocket issue. We picked the defective aprons out and the workers already  fixed them.
The logo and wash label are all good.
The dimensions on each part are all good.
Packaging method: correct. They changed the workers for our order, therefore we have to train workers again for packaging. Not bad.
Packaging: cardboard edge is smooth.
Carton: carton and logo printing quality are all good as well as the inner and master carton size is perfect.
The only issue is the PE bag for the apron is too small. WX just received the PE bag from his vendor that morning. He asked the vendor to exchange the PE bag. The vendor doesn’t have the right size due to the limited time. Therefore, WX has to use a little bit bigger of a PE bag for the apron.

250 Word Limit, please continue editing the rest of the email in your next class. 


3, Tea Towel,
The size for the tea towel is 51x71cm that was confirmed by us.
Packaging method is correct
Logo & wash label are all correct.
No inner carton, just put 6 pieces of tea towel in one PE bag.

4, Cork Bowl,
Both cork bowls are all good. The stitch for most bowls are good and locked very well. All the bowls added lining in bowl body area, therefore the hand feeling is quite good and looks naturally.
Smell: Both Paula and I smelled bowls, all smelled good! : )
Logo: found a few logo are not nice. We pick it out and they fixed it.
Packaging: same as office sample.
Cartons: inner/master carton size is perfect!