Email Service Notes 19th February (Jesse)

Your Original Email

3, Tea Towel,
The size for the tea towel is 51x71cm that was confirmed by us.
Packaging method is correct
Logo & wash label are all correct.
No inner carton, just put 6 pieces of tea towel in one PE bag.

4, Cork Bowl,
Both cork bowls are all good. The stitch for most bowls are good and locked very well. All the bowls added lining in bowl body area, therefore the hand feeling is quite good and looks naturally.
Smell: Both Paula and I smelled bowls, all smelled good! : )
Logo: found a few logo are not nice. We pick it out and they fixed it.
Packaging: same as office sample.
Cartons: inner/master carton size is perfect!

Your Edited Email

3, Tea Towel,
The size / dimensions of the tea towel is 51 x 71 cm as confirmed by us.
The packaging method is correct
The logo & wash label are both correct.
There is no inner carton. Simply put 6 pieces of tea towel in one PE bag. (are these instructions or are you telling the reader what the situation is?)

4, Cork Bowl,
Both cork bowls are fine / without fault (you mean there is no problem?). The stitch for most bowls is good and locked very well. All bowls have added lining in the bowl body area. Therefore, the texture is quite good and looks natural.
Smell: Both Paula and I smelled the bowls and can report a pleasant odor! : )
Logo: found a few logo are not nice. We pick it out and they fixed it. (I think you mean: the logos were not appropriate and have now been fixed…?)
Packaging: the same as the office sample.
Cartons: the inner/master carton size is perfect!