VIP Class Notes (Mike)

Vocabulary

synonym 

antonym 

demon (n) 魔鬼,恶魔

evil (adj.) 邪恶的 = wicked (adj.) 

diabolic (adj.) 恶魔似的 

exploit (v) 压榨,剥削
He is accused of exploiting child labor.

give in (v) 让步

thumb disk (n) U 盘

opponent (n) 对手

dilemma (n) 两难的境地

trilemma 

ambiguous (adj.) to have more than one interpretation, open to interpretations
ambiguity (n) 

interpret (v) to explain (v) to translate orally
His work has been interpreted in a wrong way
My friend works as an interpreter for the UN.

eliminate (v) 排除,淘汰
Team USA was eliminated in the first round in this year’s World Cup.

pet peeves (n) things that you can not put up with or things that annoys you

bottom line 

picky (adj.) 挑剔的
I was a ~ eater when I was a kid

zero tolerance
I have ~ for people who show up late for meetings

cultural barrier 
I want to talk with the landlord first to remove the cultural barrier.

interpretation: (n) 阐释

dispute (n) 争端,分歧

within a reasonable range 在合理的范围/区间内

to take/have a firm stance
China has a firm stance on the issue of Taiwan

abort (v) – abortion 堕胎,中途终止
Abortion is a controversial issue in the US.

helpless (adj.) to describe someone who has no help or a situation without help

frustrated (adj.) 沮丧的

Pronunciation

involve

Speaking exercise

Since I am helpless
Since I won’t be helpful
Since I won’t be of any help in the meeting/to you guys/for the negotiation.

Because of the language barrier, I can not exhibit myself/my work/my talent/ to the fullest extent/100%

How to deal with difficult clients/customers/people in the workplace?

  1. Set Clear Expectations
  2. Have Firm Boundaries
  3. Commit To Professionalism
  4. Document Everything
  5. Own Up To Your Mistakes
  6. Don’t Take The Blame When It’s Not Warranted
  7. Escalate The Situation When Necessary
  8. If A Client Becomes Too Difficult To Deal With? Just Walk Away