VIP Class Notes (Li)

Vocabulary

physical device – hardware

facial recognition (technology/software) – detect faces

manual labour – work done by people

service industry – customer service related fields

instant messaging – IM

home appliances – jia dian

the technology has progressed/advanced – to get better and better

context – background information of something that has been said/written

Some of them from Indian. I think it’s very hard for me to have communication with them.

Some of them are from India/Some of them are Indian. I think it’s very hard for me to communicate with them.

I also want to describe our product can English fluent. Most of our clients are from China.

I also want to be able to describe our products in English fluently. Most of our clients are from China.

We want to expand our product to other fields/industries.

The application can only be used in website, software. But we can’t apply our technology in car or hardware.

The application can only be used in websites and other software. But we can’t apply our technology to cars or hardware.

We provide the NLP which means we provide the text recognition, that means they can launch the board on the website or other channel.

We provide the  NLP which means it can recognise the customer’s intention. It also can be launched on websites or other platforms.

But it can’t reduce manual labour. It can’t replace the human service.

But it can’t reduce manual labour. It can’t replace the service industry.

I think temperature checking, when you enter the building is also use AI.

I think when you enter the building, the temperature monitoring also uses AI.

You can only solve the traditional processing chain, the corporation issue.

You can only solve internal processing issues in the organisation.

If the visitor number is large, the bot can have good effect. But, if you have little visitor number. the bot have little effect.

If the number of visits are huge, the bot can be put to good use/very effective. But, if the number of visits are lower. the bot will be less effect/will not be as productive/useful.

When our clients want to make complain or other purchase behaviour, the bot can lead our clients to human service.

When their clients want to make a complaint or purchase the product, the bot can lead the clients to a human agent.