VIP Class Notes (Jesse)
Next Class Focus
Modern family reading for vocab next class
Grammar
they talked something – they talked about sth / talked a bit
he didn’t say a sorry – didn’t say sorry / didn’t apologise
we don’t have any trainings – we don’t get any training
Vocabulary
a heartfelt apology – to apologise from your heart, to make it feel real
condescending / to look down on sb
quit the job – quit / resign
secret shopper / spy
update – to bring sth up to the latest
upgrade – to bring sth up to a higher level
spread thin
eg. the intercontinental has opened too many locations across China so they are spread thin
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