VIP Class Notes (Jesse)

Write a diary about your recent life or a specific topic you can think of

Speaking on the phone

Hello, Nickole speaking, how can I help you?

Hi it’s Nickole here (maybe have met you / know your name already) / My name’s Nickole and I’m calling from Longines, I’m looking for / I’m interesting in speaking with / I’m looking to speak with…

Just a moment / Please hold, I will pass you on to ____ (name) / I will forward your call to ____ (name)

Could I take your name? / Can I please get your name? / Can I please ask who’s calling?

Sorry they’re unavailable at the moment, could I take a message? / They’re away from their desk / They’re out of the office

Could I take your details? / phone number?

I would like to find / speak with / I was wondering if I could / I just wanted to know if I could speak with the person responsible for…

Ok I’ll pencil you in / book you for 2PM to 3PM / 2PM for 1 hour and if there’s any problem please let me know a few hours in advance

if there’s any problem – if anything comes up – if there are any changes – if you can’t make it 

I was just wondering what the earliest time and latest time you would be available tomorrow afternoon? We are looking to organise a meeting at around 2PM which we expect will last 1 hour or so.

Vocabulary

how long = duo jiu
how many times = ji ci

confirmation 

in the morning / afternoon / evening
at night – when it’s dark
during the day – the white day

at = point (time… 5pm)
on = days (a block)
in = month / year (period)

the first half of the year < > the 2nd half of the year 

Early – Mid – Late 

Early morning, mid morning, late morning
Midday
Afternoon – early afternoon…..
Late at night / late in the evening / in the early evening
Midnight

I’m easy to confuse about everything – It’s easy for me to get confused about everything