VIP Class Notes (Consultant)
Iris seems most interested in improving her vocabulary, and would like a lot of the focus to relate to her work.
Vocabulary
6th grade – Grade 6 or year six of school
Just to refresh on how this is said.
Reduce – lower; make less
Ex. – We don’t usually reduce the price of the products.
Best selling – Customers buy the most
Ex. – The eye cream is out best selling product.
Power point – PPT; Microsoft Office program for presentations.
Ex. – Power Point is a great tool to show my boss how sales are doing.
presentation – The act of showing and explaining something
Ex. I often have to do presentations for the brand managers.
Report – To put together information and provide it
Ex. – I have to make a report every Friday, showing how the sales are affecting by the TikTok streams.
Supplier – people that provide product or service, usually to another business
ex. – The suppliers are an important part of the business; if we can’t rely on them, we can not reach sales targets.
Script – A document of the words that are to be said in a sales interaction, by an actor, on customer service, etc.
ex. – The company wrote a very carefully designed script to ensure that sales employees say all the right things.
ex. – My boss yelled at me for not sticking to the script.
Bullet points – Most important bits of information
ex. – The key bullet points are written in bold, but still read through the entire document.
Word-for-word – verbatim; exactly as written or explained
ex. – Don’t try to change the sales pitch, ask for the sale word-for-word.
“stick to the script” – A common phrase meaning to follow the script exactly as it is taught.
ex. – Stick to the script, Joe. Stop trying to reinvent sales.
Structure – The way something is done or designed
ex. – The structure of the company is pretty simple; there is a head manager, a sales department, a finance department, and a purchasing department. They each have their own managers.
Emphasize – put extra attention onto a part of something
ex. – I want to emphasize how important it is that we show up on time, everytime.
Self-motivated – Not needing others to push and encourage oneself
ex. – Iris is very self-motivated to do her best at work, so her boss doesn’t have to watch what she does constantly.
Grammar
Spend more time with / pay more attention to
Iris mixed these two phrases together but she completely understands what they mean.
Some notes/sentences that I typed out that Iris couldn’t comprehend as I verbally spoke them.
This shows that her reading comprehension is much further ahead than her listening.
Is there anything specifically in English that you feel you lack clarity?
Tell me something specific in English that you feel unsure of.
On my own time.
Two to three
I usually don’t shop online, unless for very specific needs. Most of the time back home, I would just buy car parts. I would also just buy minimal groceries. Just what I need.
I think my boss is very capable. She is a woman. She is not a manager, her title is associate director.\
Do you think the brand general manager is intimidating because of the facial expressions that she uses, her words, or both?
You also mentioned that she is from a different channel in the company, she overlooks not only sales but also marketing. She always has her own opinions that decide the direction that the brand takes. Often times, I won’t understand terms and phrases that she uses, which makes me feel confused and less confident.
We’re running out of time here today. Is there anything that we discussed today that you feel unsure about?
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