Online Class Notes (Mike)

Strengths

我会对自己设计的产品负责，并且拥有我所设计的产品的主导权。

As a responsible product manager, I take full ownership of my products.

需求收集阶段，与客户沟通交流过程中，会积极倾听客户的诉求，利用对行业的了解和同理心来理解客户需求的真实含义；同时会平衡需求与产品发展方向的匹配度，大概知道何种情况下以及如何对客户的需求说不或者放在之后的产品roadmap中。

When collecting requirements from clients, I am an active listener and know how to make full use of my knowledge in related field. I understand my clients’ needs well and can put myself in their shoes. I can also balance between requirements and product direction. Have proper knowledge of when and how to say no to the client depending on the circumstance.

产品设计阶段，基于对自身产品能力的了解，可以快速且清晰的判断出不合理的需求点；然后通过收集到的其他产品平台的经验，来适当创造性的优化产品功能，力求通过简洁的设计来达到产品功能设计的完整性；必要时会通过邮件、约会等方式来咨询相关人员，来保证产品设计是能够被推动执行和测试的；在与开发和测试refinement需求时，会考虑到data model、性能等方面的问题

Able to utilize the platform’s capability to assess the feasibility of the requirements.
Able to reference to other’s platforms’ internal mechanism to optimize our features. Strive for completeness in our product using concise and minimalistic design.
Can communicate with devs, QA and engineers via e-mails and meetings to ensure the implementation of our design.
Capable of getting key issues in refinement across, including data model, performance etc..

熟悉产品发布流程，包括scope freeze date, code freeze date, release date….

跨团队合作，会积极的与stakeholder，例如dev qa service sc csm展开合作，利用专业知识等与service sc csm和客户共同推动产品进步

Familiar with the release process, including scope freeze date, code freeze date, release date and so on.
Can actively collaborate with stakeholders such as dev, qa, service, sc, csm in order to promote betterment in our product.

Growth Areas

需求收集：需要对生命科学行业的了解进一步加深，例如medical的相关业务，由于不熟悉所以在沟通和设计时会有一定的难度；需要更加明确何时何地对于新的客户需求以及客户需求蔓延的情况说不

Needs deeper and boarder expertise in life science, especially in medical-related areas.
Should give more precise/definite answers when clients’ requirements are deemed unreasonable and beyond scope creep.

产品设计：收集其他产品平台的经验后，需要形成清晰明了的文档记录，必要时分析差异点，帮助更多人了解更多的知识；在升级底层产品设计逻辑时，由于无法完全判断其他PM设计的业务场景，因此需要定期的更加充分的与其他PM、dev、qa沟通，同时需要形成清晰明了的文档记录

Product design: Need to have clear records on the discrepancies between our product and other platforms after researching so that them will enable my colleagues to gain more knowledge in related areas.
Temporarily lack the ability to precisely evaluate business situations when upgrading basic design logic. Need to communicate with PM、dev、qa on a regular basis and create documents to record the process.

跨团队合作，需要主动定期的和其他团队成员沟通产品新发布的功能，大家同心协力推动市场

需要定期和dev qa分享有鼓舞人心的事件，例如客户的golive
Need to be more proactive when it comes to informing other team members on new features so that our market share will improve.

Should talk in a more encouraging way when sharing inspiring news with dev and qa.
 

Comments

在接下来的一年时间里，我会继续保持自己的优点 并且不断修正自己已知的不足，对于未知的不足，在发现时也需要及时修正，不断完善并提升自我能力

另外，之前SFA是致力于中国本地的客户，在做这些项目过程中，感觉项目是产品可控的；但是现在SFA主要是面向MNC的客户，在做这些项目过程中，感觉无论是service还是产品都是跟着客户走的，我认为这是历史原因导致的必然结果，但是需要在某些方面去打破这个情况，这是接下来一年我会额外思考的问题。当然由于我并不是service的角色，也可能是我对于项目的理解不足导致会有上述问题，满满思考吧。

I wish to keep working on my disadvantages while maintaining a high-quality product delivery in the next year.

SFS mainly served Chinese local clients and the products were in a controllable range.
However, as SFA shifts its target clients more towards MNC, both our our services and products will be inevitably more client-centered, which is what my work will be focusing on this coming year.
My perspective on this issue may be limited by my role as a product manager, therefore, I would like to keep an humble spirit and keep on improving my overall work ability.