Online Class Notes (Jesse)

write emails about:

IT problem – write to the IT department
colleague asking for discount for customer – write to your colleague

Vocabulary

apartment – home
department – work

customer – sb who pays money to a business for something
client – professional / service based customer

they will find me – they will come to me / they will contact me / they will get in touch with me

find some information from internet – look it up online / search for it online 

IT problem / technical problem

big item – 1 big product / 1 expensive item
big order – lots of products

laundry detergent – clothes

fabric softener – makes clothes soft

shampoo – hair

body wash – body

toothpaste – teeth

face wash – face

dishwashing liquid – plates / cups etc

moisturizer – to make your skin soft

speed up – make sth faster
eg. i contact them to speed up the process

it has a big impact on a number of people / it affects a lot of people in the process and is very inefficient (not efficient / waste of time)

available – have time / you kong / free time

on and off – 断断续续
eg. I learned guitar on and off for a while during university

Grammar

if you go to shop – if you go to a shop / if you go shopping

is it means … ? – does it mean? 

I need to contact with IT – I need to contact IT

I contact Jesse every day
I have contact with Jesse