Online Class Notes (Ally)

Vocabulary

yelp

klook: HK 大众点评  app

mandarin：普通话

cost per person: 人均消费

“could you point me in the right direction?”

manners: 礼貌

operator: 电话里接待的人

complaint: 抱怨

parking spot: 停车位

Grammar

leaving for + 目的地
ie. My boss will be leaving for America in six days.

I had some problem in my booking the restaurant

I want to check with you – do you have the private room today’s night for 2 people?
do you have a private room for two people available in your restaurant?

I want to book a quiet spot in your restaurant tonight. Do you have somewhere more private?
I want something/Please help me find somewhere more private.

with a stranger who you want to move on with:
– address them by name
– Hi Ally. I’m good, thank you.

with a friend who you want to talk to
– ask them back; how are you?

His office is in other way.
His office is in the other direction./This direction/down the hall this way… across from the …

• answer first. “Yes”

“Give a minute to think about this”
“Please give me a sec”

-Could you repeat the question please?
– Pardon?
– I didn’t catch that.

They are in a lot of meetings everyday.
They have a lot of meetings everyday.

about the same

I have worked/I’ve been working as receptionist in first year.

“What weird personal requests did you get?”

For example, they told me they want to buy a house. They want to know the policy in SH. I need to do research on this/check.

For example, when they want to buy a house/once they wanted to buy a house, and they asked me to check the policies in SH.

They will ask you to collect some documents.
They will ask you to prepare some documents.

the call is more correct
the information on the phone is more correct
calling(n) is better