Online Class Notes (Ally)

Vocabulary

collectively: 集体；共同；统；蜂拥

individual: single, one person

inter-change-able: able to exchange 可以替换着用
ie. you can use these two words interchangeably.

brain teaser: 脑筋急转弯

early-30s/late 20s: 25-32
ie. She is in her late 40s.

menopause: （妇女的）更年期

for now: tempo, right now, you don’t know what will happen in the future
ie. You can stay for now, but ….

diss

on-point: important to the topic

attach: plus

I don’t exactly need a larger one

Could you please help to ask Ally to check the following wording for me?

Dear,

Thanks so much for your timely feedback.

I totally agree with your suggestion and our CRM strategy, and as I mentioned before, we are extremely interested in drive-to-store gift. However, since I studied from client analysis, over 95% of TT clients are young generation who are keen on candle with different fragrances to present their sense of taste in their lifestyle and they focus on the smell which can deliver the feeling of relax and happiness. Despite being lovely and exquisite of candle jar, their habit in candle buying is simple and forthright, even if it is used for dinner, they prefer to have candelabrum. So I’m not sure whether HQ have a possibility to change it or we can propose some ideas within the cost control if there is not enough time from HQ.

I will reallocate the CRM target for each boutiques which mainly focus on TT retention. Both to-be-retained and 2022 new TT clients will be targeted with a invitation ratio 1:1.4. On this basis, it will be attached with TT about-to-upgrade, TT one-timer and recent repeater clients without consumption in this year as additional filter. Our estimate attendance is around 70%, and the estimate conversion rate is 10% which means if 100 TT clients were successfully back to store, there will be 10 of them converted. I’m still working on client analysis by boutique, and with the attached table, I would like to present our initial strategy. with the attached table.

Furthermore, we will reach clients by WeCom (wechat) which is more efficient compared to SMS. The same channel will be used for EOY animation invitation. For in-store animation, I will share our strategy once we receive the final concept.

Regarding China CRM strategy, I’m still working on client analysis by boutique, and will prepare strategy and recommendation based on marketing insight and benchmark from local market. I will let you know in advance as soon as I finish it./I’m finished/that is complete.

Thanks for your understanding and support.

They prefer/love exploring different fragrances to present their sense of taste in their lifestyle and they particularly/especially enjoy the smells which can deliver the feeling of relaxation(n) and happiness.

Dear,

Thanks so much for your timely feedback.

I totally agree with your suggestion and our CRM strategy, and as I mentioned before, we are extremely interested in the drive-to-store gift. However, according to our client analysis, we found that over 95% of TT clients are young generation consumers who are candle lovers/have a passion for candles. The current trend in China right now is for larger, round candles with relaxing fragrances they can use in/use to decorate their bedrooms, whereas the small, short candles are not very popular. So despite being a lovely and exquisite candle jar, our current CRM gift does not fit their candle buying habits. So I would like to ask HQ if there is a possibility to change it or if we can propose some ideas within budget to save time for HQ.

I will reallocate the CRM target for each boutique that mainly focus on TT retention. Both to-be-retained and 2022 new TT clients will be targeted with an invitation ratio 1:1.4. On this basis, it will be attached with TT about-to-upgrade, TT one-timer and recent repeater clients without consumption in this year as an additional filter. Our estimated attendance is around 70%, and the estimated conversion rate is 10% which means if 100 TT clients were successfully back to store, 10 of them would be converted. I’m still working on client analysis by boutique, and with the attached table, I would like to present our initial strategy. with the attached table.

Furthermore, we will reach clients by WeCom (wechat) which is more efficient compared to SMS. The same channel will be used for EOY animation invitation. For in-store animation, I will share our strategy once we receive the final concept.

Regarding China CRM strategy, I’m still working on client analysis by boutique, and will prepare strategy and recommendation based on marketing insight and benchmark from local market. I will let you know in advance as soon as I finish it./I’m finished/that is complete.

Thanks for your understanding and support.

Thanks for your understanding and support.

Edited:

each order is too large for me
all the orders are too large for me
I found that every order was too large
each every all

I get groceries from different apps begin from 6 o’clock.
I get groceries from different apps at the beginning of 6 o’clock (at that specific time, 6:05…)
I tried to get groceries from/I’m on different grocery apps beginning from 6 o’clock. (beginning from 6)

the only one point are not satisfy is the floor
the only one point I’m not satisfied with is the floor

my neighborhood in this building, the age of them is a bit high
the age of my neighbors/the people in my neighborhood are higher
my neighbors/the people in my neighborhood are older/are all elderly people

they didn’t do anything related to crm before
they haven’t done anything related to CRM before

we have at least one time a month for CRM meeting
we have CRM meetings at least once a month
we have monthly CRM meetings
quaterly/bi-weekly/bi-monthly/annually

for now, I have not joined my first meeting
Up to now, /till today, I haven’t joined/had my first meeting yet

some boutiques who are opened in last year
the boutiques that opened last year/opened recently/were only opened recently should …

my wording is not more obvious.
My wording is not fully clear