F2F Class Notes (Tibo)

that case I spent a lot of time on it such as to produce more products because the delivery time is we need to work all the time to produce more products for my customer and at that time all of the employees are very tired

as my mentioned we designed a kind of toy car for my customer. It looks cute and our customers really like it but unfortunately we didn’t have enough experience on it.
Here was a problem

When you use a specific machine to produce a specific product
that is why we couldn’t deliver on time
different products need to contact different good suppliers to solve the problem together.

finally we solved the problem and increased the payment to some temporary employees to work 0ver time

for  hours we use one group and the next 8 hours we have another group of employees. All the time we produce, all the time we didn’t stop to produce

and we hired temporary managers. We calculate how many products they could produce everyday and also contact the logistic companies to deliver the products to different regions of China.

I really focus on the customers’ thinking. I am worried my customers may think my management is not good and that will influence me to get a new order from them.

That is I want to share you the key information
there are 2 companies to produce this order together, the other one face a similar problem and he couldn’t solve it so I helped him to produce some quantities and it helped to win some reputation from my customer so the situation is like I made some mistakes but when I tried to solve that to help the customer to fix the order and let the customer to organize this activity continue and he is thankful to me.

I spent a lot of time on that case, such as to produce more products because of the short delivery time we needed to work all the time to produce more products for my customer and at that time all of the employees were very tired / we needed to increase production and we had the employees work longer hours

as I mentioned we designed a kind of toy car for my customer. It looks cute and our customers really liked it but unfortunately we didn’t have enough experience on it. / unfortunately we didn’t get the project because of a lack of experience with the printing

that is why we couldn’t deliver on time
We need to provide different products and as a result we need to contact different good suppliers to solve the problems together. / find solutions together.

finally we found a solution which was to increase the salary of employees and ask them to work a bit longer

We have 3 shifts of 8 hours and we keep the factory running all the time / the production line is always running

and we hired temporary managers. We calculated how many products they could produce everyday and also contacted the logistic companies to deliver the products to different regions of China.

I really focus on the customers’ thinking. / impression.
I am worried my customers may think my management is not good and that will prevent me from getting / stop me from getting a new order from them.

That is the key information I want to share with you

We were 2 companies and the order was split between us
the other one faced a similar problem and he couldn’t solve it so I helped him to produce some quantities and it helped to win some reputation from my customer  / it impressed my customer so the situation is like I made some mistakes but when I tried to solve them to help the customer fix the order, I saved the order and he was thankful.

Vocabulary

to impress (v) 使钦佩  / make people feel respect for something you do
I impressed my boss with my good report

impression (n)
That customer gave me a good impression

shift (n) 8小时轮班
We have 3 shifts of  hours to keep the factory running 24 hours a day

prototype (n) first example原型样品
We made a prototype to show the customer our toy car