F2F Class Notes (Mark)

For her homework, Jessy worked on corrections to some of the things she said in our previous class.

i will first to arrange all the goods and my spirit is in a good condition.

(Firstly i will set up all goods both with mental sate in a good condition.)

Revised: Firstly, i will set up all the goods and improve my mental state

then observe to the consumer and whats the shopping style of them. ask some question to them.

(then the time comes to the observing phase, in this stage, i will identify the buying style of customers and give them corresponding serving actions, for instance: referring to their wearings to categorize them into DISC dimensions. (Dominance, inducement, submission, and compliance)

Revised: (then the time comes to for the observing phase, in this stage, i will identify the buying style of customers and give them corresponding serving service actions. For instance: referring to what they their are wearing to categorize them into DISC dimensions. (Dominance, inducement, submission, and compliance)

to tell them some professional knowledges…

(after confirming their style, then i will recommend the goods to them in a accurate way.)

Revised: (after confirming their style, then i will accurately recommend the goods to them in an accurate way.)

how to make them give the card or the cash…

(in the end, it’s the deal closing phase, i will guide consumer to the reception desk and facilitate them to pay.)

Revised: (in the end, it’s the deal closing phase, and i will guide consumer to the reception desk and facilitate payment them to pay.)

Pronunciation

pollution [pah loo shun]
coal – sounds like ‘cold’ but without the ‘d’
pollen – [pah len]

Vocabulary

sidewalk – the path we walk on along the street, where trees are planted
pollen – the little fluffy things that come from flowers and trees that make us sneeze and make our eyes itchy

write about what you did over the weekend.