F2F Class Notes 12th July (Harmony)
Job title = always capitalize.
Assist/advise/counsel/recommend/instruct
Assist = help
Advise = suggest/ you are the expert.
Branch: part of the company.
Client: usually means long –term relationship.
Customer: usually means one time/ not all the time customer.
Skills &qualifications separate from objective
Or
Self introduction with everything in one.
What isn’t working for you at your current job?:
- To many responsibilities
- Too large of a scope of work
- Not enough money
- Not using education
- Not utilizing my strengths
- No chance to get promoted
Objective:
- To find a career that will utilize my strengths and education.
- To find a career that has opportunity for advancement and personal growth.
- To find a career with a clear job description, and list of responsibilities.
- Adequate payment for those responsibilities.
Resume start:
Cooperate with carriers to obtain and manage cargo space.
Negotiate with carriers for competitive airfreight, and advise pricing team to make quotation for overseas shipping.
Monitor daily e-mail communication between our overseas branches and our local customer service team (and instruct as needed).
Deal with complaints from the overseas branches and local clients, and find a solution to solve the problems.
Finish and analyze various monthly reports for marketing, and establish strategies for future months.
Skills and Qualifications:
- Excellent customer service and ability to maintain a good relationship with clients
- Good problem solving skills
- Good follow up/follow through
- Effective time management
Objective:
- What kind of job do you want?
Self Introduction:
Skills, your objective, your strengths, any special education you’ve obtained.
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