Email Service Notes (Tony)

Your Original Email

Dear all,

Attached are the checlist and main photos for Berkel knife at WanSheng on 13th, defects far beyond AQL the quality is bad.

The main defects are poor polishing and dirty(polising wax residue)

Found the handle of most of Boning kinves are not polished as shine as signed sample(factory wants to save costs, if worker polish more time the handle will be more shine and the labour cost will be higher)

Found the shipping mark(stickr) of Santoku knife are wrong, the Lot no. is not correct.

Found the colour of our company logo on shipping mark(sticker) is not correct

Factory already finished about 1300pcs Boning knives and 1200pcs Santoku knives.

Your Edited Email

Dear all,

Attached is the checklist and main photos for Berkel knives at WanSheng on 13th, defects far beyond AQL the quality is bad.

The main defects are poor polishing which leaves a dirty residue.

Found the handle of most of the Boning knives are not polished and shiny as signed sample(factory wants to save costs, if worker polish more time the handle will be shinier and the labor cost will be higher)

Found the shipping labels of Santoku knives was wrong, the Lot no. was not correct.

Found the color of our company logo on shipping labels is not correct

Factory already finished about 1300pcs Boning knives and 1200pcs Santoku knives.