Email Service Notes (Jesse)

Your Original Email


Hi Elisa

Attached are the check list and main relevant photos for DW 18cm Russia project on Oct 14th, found 3pcs critical defects from 500pcs sample. most of prodution haven’t been finshed yet.

Found all penguins’ feed are visible different from signed sample, factory said they already finished about 100kpcs penguins’ feed like that.

Found bady boss’ head are not as good as signed sample caused by they put characters in polybag was not rightly, the character was squeezed each other. have already asked factory to put characters in polybags must be correctly.

Also found the address of Russia in hangtag and sewn label are different from YangKang factory’s hangtag and sewn label

Found that: Alex actual gross weight is 5.4kg but typed in shipping mark is 5.1kg

Dragon actual gross weight is 5.6kg but typed in shipping mark is 5.3kg

PO actual gross weight is 5.2kg but typed in shipping mark is 4.8kg

Beside, factory final deliver quantity will be a little difference, please find the attached photo

Your Edited Email


Hi Elisa

Attached are the check list and main relevant photos for DW 18cm Russia project on Oct 14th, which includes 3pcs with critical defects from 500pcs sample. The majority of the production has yet to be finished.

Found that all penguins’ feed are visibly different from signed sample. Factory said they already finished about 100kpcs of penguins’ feed like that. (what is feed?)

Found bady boss’ head are not as good as signed sample caused by the fact that they put the characters in the polybag incorrectly, the characters were squeezed together. We have already asked the factory to put the characters in polybags correctly. (what is “bady boss”?)

We also found that the Russian address on hang-tag and sewn label are different from YangKang factory’s hangtag and sewn label

We found that: Alex actual gross weight is 5.4kg but it is listed on the shipping mark as 5.1kg

Dragon actual gross weight is 5.6kg but it is listed on the shipping mark as 5.3kg

PO actual gross weight is 5.2kg but it is listed on the shipping mark as 4.8kg

Besides this, the final delivery quantity from the factory will be a little different – please see the attached photo for your reference.