Email Service Notes (Jesse)

JesseJustine

Your Original Email

Sorry I was not aware that Jonathan was your client. Thank you for helping promote it. As we closed the registration on Tuesday and the CA team had already sent a mail informing the closing, I did notice his roll until the event day afternoon. Thus, I checked the GRAM system and contacted the sales who covered him. Lucas and I sent him a email, yet we did not get a reply. I will keep you aware in the future.

Due to the immaturity of VR in the current stage, the application is not user-friendly enough. So we don’t want the technical issues to distract the whole experience. For client’s best experience, we want to ensure every client test launches with us successfully before the event.

Could we invite the client again and arrange a 1-1 session for him with the meeting experts? If you also have the VR headset, you can meet him in the virtual world to experience the exhibition and the Orbit dance screening. The event photo of the show last time is attached, and the clients who attended were also give us a high rating.

Your Edited Email

Sorry I was not aware that Jonathan was your client. Thank you for helping promote it. As we closed the registration on Tuesday and the CA team had already sent an email informing of the closure, I did not notice his roll until the event day afternoon. Thus, I checked the GRAM system and contacted the sales person who covered him. Lucas and I sent him a email, yet we did not get a reply. I will keep you updated / in the loop in the future.

Due to the immaturity of VR in the current stage, the application is not user-friendly enough, and we don’t want the technical issues to distract from the whole experience. To ensure the best experience for clients, we want every client to test launch with us successfully before the event.

Could we invite the client again and arrange a 1-1 session for him with the meeting experts? If you also have the VR headset, you can meet him in the virtual world to experience the exhibition and the Orbit dance screening. For your reference, the event photo of the last show is attached, with the clients who attended giving us quite a high rating.