Email Service Notes (Jesse)

Your Original Email

My first job

I remembered my first job started as a receptionist in a five star hotel many years ago. My job responsibility is to offer good services to customers which help them do a quick check-in and check-out procedure. The working time lasted for 12 hours from day and night. It was not easy to make it perfect because you have to be more carefully and keep smiling. At the same time you have to deal with different person and issues. I often got really tired when I got home from work. My manager used to say:” life is like a box of chocolate, you never know what you’re going to get”. I was impressed by his words and never forgot it.

Your Edited Email

My first job

I remembered my first job started as a receptionist in a five star hotel many years ago. My job responsibility was to offer good service to customers and help  / which included helping them do a quick check-in and check-out procedure. The working time lasted for 12 hours from day to night / I worked 12 hours a day and it was not easy to make it perfect because you have to be so careful and keep smiling (all the time). At the same time you have to deal with different people and issues. I often was really tired when I got home from work. My manager used to say:” life is like a box of chocolates, you never know what you’re going to get” (<— this is from Forest Gump!!). I was impressed by his words and never forgot them.