Email Service Notes 27th February (Celeste)

1.I deal with users’ complaints, feedback and suggestions.
2.I interview users and listen to their needs.
3.I report bugs to R&D development and trace the bugs until they are fixed.
4.I’m a Customer Service Respresentative. I work for a company that runs a gamer community.I work in operations team.
5.I need to email to my director a weekly user-research-result once a week on Friday.
6.I rarely receive users‘ feedback these days because we don’t have many users.

What things are important maintaining a work-life balance?

Plan your day’s activities so that you are able to be on time for appointments. Have enough sleep so that you are able to wake up full of energy in the morning. Find time to relax during the day like having some laugh in a normal work day and at least spend an hour on lunch.

Read magazine in the evening, do exercise or sports during the week, or go to see your friends at weekends can also help to maintain a work-life balance.

Edited

1.I deal with users’ complaints, feedback and suggestions.
2.I interview users and listen to their needs.
3.I report bugs to R&D development and trace the bugs until they are fixed.
4.I’m a Customer Service Representative. I work for a company that runs a gamer community.I work in operations team. / I work as a customer service representative in an operations team for a company that runs a gamer community.
5.I need to email my director a weekly user-research-result report every Friday.
6.These days/Lately, I rarely receive users‘ feedback because we don’t have many users.

What things are important to maintaining a work-life balance?

Plan your day’s activities so that you are able to be on time for appointments. Get enough sleep so that you are able to wake up full of energy in the morning. Find time to relax during the day like watching funny videos and at least spend an hour for/at lunch.

Read magazines in the evenings, exercise or do sports during the week, or go see your friends on the weekends to help maintain a work-life balance.