OpenF2F Class Notes 1 Mar (Trista)

Friend – eh – not “ah”

Novelties

Toy

Korea – keep tongue down

Career –

Would – wood

World

Scheduled

Area

June

Meet you

Tough – tuff

Appreciated – ee ate ed

Anything

Mutual – Myou choo al

Started

Studied

There

Dear Mr. Liu,

I am Angelina from Willis ,the insurance broke of Yihai Kerry Co. Ltd. ,nice to contact you.

We have received some feedback from the insurance commissioner of Zhou Kou factory that there are some contentions with PICC of the compensation payment about Group Accident insurance last year.

They feel very dissatisfied and wonder that why you only willing to compensate 10% of the losses and advise them to get the 90% from the head office of PICC. In our understanding,you should pay the full compensation to the insured in advance,then you can do internal allocation with PICC Shanghai . It is inappropriate that let the insured claim for compensation respectively from two companies

Dear Mr. Liu,

I am Angelina from Willis ,the insurance broker for Yihai Kerry Co. Ltd.

We have received some feedback from the insurance commissioner from the Zhou Kou factory that there are some contentions with PICC regarding the compensation payment for your Group Accident insurance last year.

They feel very dissatisfied and are wondering why you are only willing to compensate 10% of the losses and have advised them to get the 90% from the head office of PICC. In our understanding,you should pay the full compensation to the insured in advance,then you can do internal allocation with PICC Shanghai . It is poor protocol to ask the insurance claimant for compensation from two companies respectively.