Demo Class Notes (Elsa – Tibo)

TiboElsa

Speaking exercise

I am now working in the fashion industry and we took over a new project so I need to communicate with foreigners so I want someone to help improve my spoken English / English speaking.
I used to work for MK and now in Versace in the logistics department.
I am mainly responsible for imports / I manage the imports from Italy.
I arrange the inbound receiving and after the warehouse receives the goods I need to coordinate with the merchandising team.
I am managing 3 to 4 suppliers for warehouses, local transportation and international forwarding.
I have to spend much time understanding what they say.
mostly emails and conference calls when we have problems
I have to frequently communicate with them because of the new project.
They will have an accent/ they have a strong/thick accent
If I don’t listen for a second I cannot catch them / If I lose attention I will feel lost
The HQ is in America and I have calls with them twice a month.
I have to report to them.

I cannot express well what I want to say. I will say a lot of words to describe something / I cannot go straight to the point 

I cannot find the accurate words
I have gained a lot of English certifications but some of them cannot be used in the daily communication. / it doesn’t help me at work.

I know the words in an email but when someone says it I can’t recognize it
the priority is to practice more and I am a little shy.

Before the meeting starts they will have a warm up / chit chat and I don’t know how to join
They will ask how was your week end

Writing exercise


send an email to a forwarding company to ask about the flight schedule
your contact is John Smith

Hi John,
Could you please help to check on the flight schedule for next week and rate.

Many thanks,

Elsa.

Hi John,
I hope this email finds you well,
I am writing to you about next week’s flight schedule.
Could you please send it to me, including the rates by today / by end of day.
Thank you in advance

best regards,

Elsa

Writing exercise

basic first email structure:

  • greeting (Hi John , Dear Mr Smith)
  • a compliment or icebreaker (I hope this email finds you well, I hope you had a nice week end, I hope you had a nice holiday)
  • the reason for your email (I am writing to you about …. / I am emailing you regarding ….)
  • a call to action (Could you please …. / would you mind …. / please …./ I would appreciate if you could ….?)
  • a closing message ( I am looking forward to hearing from you / have a nice day (casual) / Thank you in advance
  • signature (best regards, ….)

Vocabulary

taboo (adj) socially unacceptable
In many countries it is taboo to ask people how much they earn

circuit (n) 跑道 / 电路
We went to the circuit to watch the F1
Tom learned about circuits because he is an electrician

importation (n)

import (n/v)

precise (adj) exact / accurate

to recognize (v)

Pronunciation

cc = x
vaccinate = vaxinate