VIP Class Notes (Tibo)[S]

I stayed at home almost half a month

Luckily our salary isn’t cut by the company
Our management are all been cut 10%

In the normal situation I can only stay home for 1 week

We don’t break , we don’t have a relax. -> we are opened all the time.
We are opened from February. We actually fight for this.
If we start others may not, there is a limit.
In the mall population needs to be restricted into numbers so if we open we occupy this opportunity.
they still work from home like our situation before.
At the start we announced policy that all of the employees follow the work 1 week and work from home 1 week
all the workers are separated into 2 groups and group A can come today and group B stays at home and they do the shift
And after about 1 month we back to the normal.
In previous we usually have different plans but this year we can only do work.
Our travel plans need to be paused.
I wanted to go to Japan in April and I bought the tickets. but the Covid 19 was around / the outbreak happened and we had to cancel the trip.
At first I submit the cancelled and I was refused 10 times and I ordered all 3 people’s tickets and I have to take this responsibility to get the refund but at first I was refused.
I didn’t know how to defend my rights, I do the research online and the people on all the platform they said they all cannot get the refund too. and the call center didn’t answer the phone and I just called them and I was holding on the phone nearly 2h and no answers.

I don’t know where I can get support but finally I texted them on the app and I took much time to find this window to connect them and finally it worked and I pushed this conversation to make them accept the cancellation

I stayed at home almost half a month

Normally we would only have had 1 week holiday but because of the pandemic it was extended to 2 weeks
Luckily our salary wasn’t cut by the company / wasn’t reduced  / luckily we were furloughed with full pay
Our management was cut 10% / the management saw their salaries reduced by 10%. / had their salary reduced by 10%.

we are opened all the time. / we are opened 7 days a week
We opened from February. We actually fought for this.

It was hard to get the approval to reopen because malls have to control the flow of people / limit the number of people in the mall
The other issue was that other stores may find unfair if we reopen and they can’t. The maximum number of people was capped

they still work from home like we did in the past  / like we did back in March
At the start we announced a policy that all of the employees would follow shift work / rotations 

all the workers were separated /split into 2 groups.
group A comes this week and group B stays at home and they switch the next week
And after about 1 month we went back to the normal.
Previously we had different plans but this year we can only work. / this year we will have to focus on work.
Our travel plans need to be paused. / are postponed

I wanted to go to Japan in April and I bought the tickets.  the outbreak happened and we had to cancel the trip.
At first I submitted the cancellation / I asked for a refund and I was refused 10 times and I ordered all 3 people’s tickets and I had to take this responsibility to get the refund but at first I was refused.
I didn’t know how to defend my rights, I did some research online and the people on all the platforms they said they all could not get the refund too/either. and the call center didn’t answer the phone and I just called them and I was holding on the phone nearly 2h and no answers. / without an answer.

I didn’t know where I could get support/ where to get support but finally I texted them on the app and it took much time to find this window to contact them and finally it worked and I pushed this conversation to make them accept the cancellation and I got my money back.

Vocabulary

financial independence (n): when you don’t need to work for money
Most CEO have already reached financial independence they just work because they want to

cap (v/n): to put a maximum limit
The maximum bonus is capped at 100,000
There is a cap on the daily number of visitors in Disneyland

to set : to decide on something
We set the price of our new product at 1o kai

discount airline : cheap airlines
Spring airline is one major discount airline in China

checked luggage : heavy luggage put in the airplane

carry on luggage : luggage you are allowed to bring to the airplane cabin
I put my computer in my carry on luggage so that I can work during the flight

to furlough (v) : when you don’t lay off employees but you ask them to stay home with or without pay
Many factory workers were furloughed with half pay during the epidemic.

to rotate (v) : move in a circular way

epidemic (n) virus widespread in one area
There was a SARS epidemic in Beijing a few years ago

pandemic (n) Virus widespread in several countries
Covid 19 is a pandemic

landline : phone you have at home
I used the landline phone because I couldn’t get any signal on my mobile