VIP Class Notes (Tibo) [S]

It’s busy about the taobao business and tomorrow will be 1212 so it’s crazy.
Maybe we have 100 orders one day tomorrow.
But we only have 2 persons to buy the clothes. So we are scared.
Maybe we will ask somebody to help us but it depends on tomorrow’s orders.
Every clothe in our store is discount clothe so we didn’t get any discount.
In 1111 the price is the same. we didn’t change the price. the reason why people buy clothes in our store is because they didn’t get them on Tmall store. We have the clothes they want and it is cheaper than the store’s price.
When we can’t get the clothes we will ask you to return your money. So its just an oder. not you buy this clothe I will get you.
About 40 or 50 one day but before the 1212 its only 10 orders in one day. after 1212 our order increased.So maybe tomorrow after 1212 our orders will increase too. We expect maybe there are about 90-100
They ask about promotions about 1212

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Our taobao business is very busy / we are very busy because of our toobao store/  and tomorrow will be 1212 so it will get crazy.
Maybe we will have around/about 100 orders tomorrow.
But we only have 2 people/ but it’s only the two of us/ to buy the clothes. So we are scared.
Maybe we will ask somebody to help us but it depends on tomorrow’s orders.
Every clothe in our store is already discounted/ already has a discount so we will not give any additional discount.
on 1111 the price was the same. we didn’t change the price. the reason why people buy clothes in our store is because they didn’t get them on Tmall store. We have the clothes they want and the want is cheaper than the store’s price / cheaper than the official price.
When we can’t get the clothes we will return your money. So it’s just an order, we are not sure we can always get it for you / there is no guarantee we can always fulfill it
We usually receive about 40 or 50 orders per day/ but before 1212 the customers hold back and it has only been about 10 orders per day on average. After 1212 our orders will increase .So maybe tomorrow after 1212 our orders will increase too.  Maybe we can get 90-100 orders / we expect to get about 90-100 orders.
They ask about promotions for/related to 1212

Role play – instant messenger about a clothes shop on taobao

Client: Hi, I saw this T-shirt but I need it in XXL, do you have this size?
Seller: Sorry we don’t have it in stock, you can order it then I will try to get it for you.
Client: Alright, I will order it then. I also saw that you have the New Zara raincoat, do you have it in red?
Seller: We mostly have Uniqlo clothes but we can also get Zara clothes for you. Red is a popular color but I think we can get it.
Client: Ok, how long do I need to wait for delivery?
Seller: At first we buy clothes but our time is quite limited so it takes 2 days on average to get the clothes. The delivery will take an additional 2 days. So you should receive your order in about 4 days.
Client: That sounds good. I saw the T-shirt is cheaper in XYZ store, can you give me a discount?
Seller: Our price is depends on the official price. If  the T-shirt has a discount in stores we will change the price for you.

Vocabulary

discount – a reduction in price
There was a discount so I bought a new jacket.
The jacket was discounted so I bought it.
The Jacket was 30% off so I bought it.

to hold back – to wait
The customers hold back before 1212.

Official – directly from the company
The official price for an iPhone X is 8k but you can sometimes get it for 7k on taobao.

additional – in addition / more
Do you need additional explanations?

popular – which a lot of people like
Red is very popular this year. Everyone is wearing red.

return – give back
I will return the money to you because we couldn’t get your order.

to get / take/obtain / after you get something you have it
I got a new phone.

to give / after you give something you don’t have it anymore
I gave a new phone to my father.

chat / instant messenger
The client opened the instant messenger to talk to the taobao shop.

to fulfill – to complete
He fulfilled his mission and left the army.
We couldn’t t fulfill your order and we had to cancel it.

to expect – you foresee something / you have an idea based on information
I expect the meeting to start 5 minutes late

litigation – when people disagree and the problem needs to be solved by legal means.
The litigation service on taobao doesn’t protect you if you use WeChat.

Maybe – you are not sure about something.
If it rains too much, maybe we will have to stay for the night.

we will ask you to return your money  – We will ask the customer if it is ok to cancel the order and return the money to them.

Grammar

to get something for someone
I can get a red T-shirt for you.

per / time  // a / time

I receive 5 orders per hour.
I receive 5 orders an hour.
The doctor told me to take 3 pills per day
I go to see her 5 times per week / 5 times a week

Pronunciation

official

litigation