VIP Class Notes (Tibo) (S)

class on presentation and body language

you don’t in their shoes -> you don’t put yourself in their shoes
when you discuss more details -> when you discuss in more details

Vocabulary

persuasion (n)
Persuasion is important in sales

to persuade (v)
I tried to persuade them to use our services

Ethos (n) : spirit/character
Aristotle talks about the Ethos

credible (adj) : believable  / convincing
He is banker and he has many bank newspapers in his office, he looks credible

FOMO : Fear of missing out : : afraid of being left behind
Many people buy a stock when it is high because of FOMO

to miss out(v) : miss an opportunity
I missed out on buying a house in Shanghai a few years ago

intensions (n): what people want to do
He said he didn’t want to share more but his intension was to get more money.

metaphor(n) when you use an image or story people can understand to explain something difficult
Selling is like fishing you first need to hook the fish and then get it without losing it ( it is a metaphor about selling)

communication (n)
We need to improve our communication skills

communicate (v)
We communicate on the phone

to make a good impression( v) : make people trust you the first time they meet you
You want to make a good impression in the first minute of the call

brief (adj) of short duration
I give a brief explanation

brevity (n)
Brevity is important

brief (n) instructions
We received the brief from the client

Pronunciation

character = karakter

metaphor : metafor