VIP Class Notes (Mark)[S]

Pronunciation

oriented – [OR E ENT ED]

90 and 19 – [NINE TEE and NINE TEEN]

eager – [EE GUR]

retention – [REE TEN SHUN]

compensation – [COM PEN SAY SHIN]

conduct – [cun DUKT]

Vocabulary

simplify – to make simple

I want to simplify my speaking.

gallery – a place that has exhibits

The gallery will be exhibiting my favorite artist’s work next week.

Speaking exercise

Actually in this year my company is starting to work on the employee journey.

And there start from the junior level. And they want to define each level the differention responsibility.

To be honest it’s a little barrier at the moment. But they employee level they didn’t focus on delivering the revenue. Before its a one people can contact 100 calls. but at the moment 50 calls. People product decreased a lot. But most reason is due to our new bonus competition scheme.

Its like the situation of the how you get money from the company. So people is like no motivation to more calls. I think bonus higher than base salary.

REVISED

Actually in this year my company is starting to work on the employee journey.

And they’re The employee programĀ started from the junior level. And they want to define eachĀ job title’sĀ level the differention responsibilities.

To be honest it’s a little barrier frustratingĀ at the moment. But they employee level most associate and client-associatesĀ they didn’t focus on delivering the revenue. Before its aĀ one people personĀ can couldĀ contact makeĀ 100 calls, but at the momentĀ they can only makeĀ 50 calls. PeopleĀ Their productivity decreased a lot. But most the mainĀ reason is due to our new bonus compensation scheme.

Its like the situation of the how you get money from the company. So people is like no have noĀ motivation to make more calls. I think bonus should beĀ higher than base salary.