VIP Class Notes (Lily)[S/R]


Do you think traditional advertising is on it’s last breath or do you think that KOL sponsoring / live streaming and new advertising media will change in the future.

Next Class Focus

please correct the speaking below, thx!


ex: he’s not good at chewing the food, so I have to cut the food into little pieces.

2. attentive 体贴,周到的
ex: In Shanghai, it’s hard to receive attentive service in small restaurants because it’s very crowded.
ex: It’s difficult to receive attention service in the public hospitals due to limited resource.

3. service charge 服务费
ex: In fine dining, the service charge is included in the bill.
ex: The service was good so the service charge was worth it.

4. tip 小费
ex: In Canada, you must give at least 10% tip to your server.
ex: When we were traveling in Thailand, we left the tips in our room because checking out.

5. compulsory 强制性的
ex: it’s not compulsory to tip, but we all tip 10% regardless of the service quality.
ex: It’s compulsory to obey the law.

6. obliged 必须的
ex: some people feel obliged to pay the tips because it’s the culture.
ex: Some Chinese men feel obliged to pay for the meal when they eat with their girlfriend.

7. up to scratch 达到标准
ex: the proposal is not up to scratch, can you please redo it asap?
ex: the presentation was not up to scratch, you need to prepare more next time.

8. recipient = the person who receives XX
ex: when you write an email, you need to fill in the recipient and the sender.
ex: your tonality of the email should change according to your recipient.


I have discussed that with my mom, should we help my son to practice eating food. We think even without practice,  he will learn that, but we will be happy with our cleaning environment. Sometimes my mom take him outside and let him eat by himself. We also feel guilty about that, because it’s not good manner. For example, I didn’t practice when I was small, but I can eat now, every child will learn that. We are training him to throw a ball, but he cannot throw it very far away.


It’s nice to go out for a meal at a restaurant. But what makes it extra special – apart from the food – is to receive attentive service from the staff. What can leave a bad taste in your mouth, though, is to be handed the bill and see that a service charge has been added. You’re faced with the dilemma of deciding to pay it, and whether you should add a tip on top.

Putting your hand in your pocketto reward good service is a personal choice, but it also depends on where you are in the world. What is the norm in one city is not necessarily the norm in another. In some places a tip is expected; but in others, good service should be expected and ought to be included in the price.

Adding an optional service charge to your bill certainly makes paying a tip less awkward because there’s no need to calculate the amount. But even though it’s not compulsory, you sometimes feel obliged to pay it. In the UK, where people tend to be too polite to complain, they might pay the service charge despite quietly complaining that the service they received was not up to scratch!

Choosing your own amount to tip may seem fairer, but should you pay it in cash or add it on to a credit card payment? And who will be the recipient? If we are to pay extra, we want to know it goes to the person who deserves it and that it’s not used as an alternative to paying someone a proper wage. In the UK in 2009, the law was changed after an outcry over staff being paid under the minimum wage and then topping up their wages with money they had earned in tips.

However, in the US it’s still customary to leave a gratuity because tips often make up a substantial part of a server’s income. Restaurant owner William Beckett told the BBC that in New York, for example, “There’s a tacit pressure to tip. But theoretically you (could) just stand up and walk out. You don’t. Everybody tips 20%.”