VIP Class Notes (Lily)[R]

打电话找人：

This is Mark, Could I speak to Jessie?

May I speak to Jessie please?

Hello, is Jessie there?

来电目的：

I’m calling to book a hotel for _________  订酒店

I’m calling to make a reservation for ________ 定位

Greeting 打招呼

How are you doing ? Not bad

How’s life? All good

How’s everything? All good,

I’m Mark. –> don’t say “My name is Mark”