VIP Class Notes (Lily) [W/S]

Homework

next class homework:
You are an event manager, you are hosting a team building event, you are writing an email to all the co-workers. You need to tell them about the event (where, why, when, cost), thank them for their dedication to the company. Lastly, ask for confirmation.

Vocabulary

1.defective (adj)= 有残缺的 不好的
ex: defective items/ defective products

2. gossip = 八卦
ex: we like to gossip in the office, because that’s what girls do.
ex: we haven’t gossiped for a long time.

3. suck up to the boss= 拍马屁
ex: we don’t like him because he likes to suck up to the boss. 

4. rumor =流言蜚语
ex: spread the rumour= 传播流言
ex: it’s not good to spread the rumors in the office.
ex: people used to say that the world will be finished in 2012, this was a big rumor. 

5. appearance =外貌
ex: do you think appearance is important?

6. above average
below average
ex: I think my salary is above average/ below average. 
ex: I think my apartment is above average. 

Speaking

I heard a gossip that there is a old man, he get a new girlfriend. This man is 35 years old, his new girlfriend is younger than him. In my company, 35 still not married is old. His girlfriend is 25 years old. She is a model. In the past, we have some gossips about him. He has a little girlfriend but not that young. it’s amazed to us. This man is below average, so we haven’t think that he will get a young beautiful girlfriend.

Revised

I heard a gossip that there is a old man who got  a new girlfriend. This man is 35 years old, his new girlfriend is younger than him. In my company, you are considered old if you are still not married at 35 years old. His girlfriend is 25 years old. She is a model. In the past, we had some gossips about him. He had a little girlfriend but not that young, we were very surprised. This man‘s appearance is below average, so we never thought that he would get a young beautiful girlfriend.

Writing

Dear Customer,

Thanks for your suggestions! I’m so sorry for that your product have some problems, please receive my and my company apologizes for the trouble and adverse effects brought to you.
As you see our company is a standard company, our products are also standard and qualified,. That’s why you chosen our company. We had inspected each shipment, and each shipment are qualified. So I’m very sad that you received unqualified product.
Depending on the situation, we speculate the problem is shipping, not the quality.We will hold a product quality meeting to find out why.
We will provide you new product to change unqualified product. In order to apologize to you we will provide you for with compensation.
If you have any problem please let me know.

Best wishes for you!

Revised

Dear Customer,

We have received your complaints. On behalf of our production team, we are so sorry for the defective products, we apologize for the troubles caused to your company.
As you see our company is a standard company, our products are also standard and qualified,. That’s the reason why you chose to cooperate our company. We had inspected each shipment, and every shipment is qualified. So we apologize for the unqualified products. 
Looking at the situation, we speculate that the problem derives from shipping instead of the quality- control. We will hold a product quality meeting to find out about the reasons. 
In the meanwhile, we will provide you with the new products/batch to change unqualified productand the compensations for the damages. I have attached the newest shipping order in the email for your reference.

Thank you for choosing us as your supplier, we will continue to do the best we could for the years to come. 

Please do not hesitate to contact us if you have any concerns. 

Best wishes to you!

Annie and the Production Team