VIP Class Notes (Jesse) [W]

Think of a situation in the past that you had to write an email to say that someone is doing sth negative.

Focus on not asking direct questions or implying / suggesting things – try to be soft and more indirect.

Hi Nancy,
I’m very sincerely grateful to you for the trade brands agency. But there are something still on the list, please focus these:
1. How do we get the international trade brands? What’s the programme, include the rate and the length of the time still we could get the certificate.
2. When would you submit the application officially , We have already sent the application materials to you 12 days before.
3. Would you please fill out the form and update to me, so that make sure all of the information in a form.
we are pleasure that you are so professional, but it would be better if you are more time sensitive.

Hi Nancy,
I’m very sincerely / incredibly / super grateful to you for the service we received from your trademark agency. But / However, there is something still on the list, so please focus on these:
1. How do we get the international trademark? If you could please let me know the program including the rate and the length of the time until we could get the certificate / how long should we expect until the certificate is received.

2. When would you submit the application officially? We have already sent the application materials to you 12 days before (from anytime to the past) / ago (from now to the past).

According to my records the application materials were sent 12 days ago, so could you give us an update on when you expect the application to be officially submitted? / From what I can see, we are yet to receive the application submission confirmation, so could you please confirm if / when the application will be submitted?

3. Would you please fill out and update the form for me, so that make sure all of the information is in the form.
We are pleased that you are so professional, but it would be better if you were more aware of the time sensitive nature of the project.

Thanks so much for your professional service and attitude. Please be aware / Please note / Please keep in mind that this project is particularly time sensitive for us, so we would really appreciate your urgency in this matter.

Vocabulary

still – not moving / continuing / no change
until – sth stops at some time
eg. we have class until 1 PM
eg2. you should wait until 1 PM to have lunch

but + and + because – try not to use as the first word of a sentence
use: however + also + as – at the start of the sentence

I am pleased (v) / (adj) / I please (v) you
it is my pleasure (n)

Please be aware / Please note / Please keep in mind / Please remember / Please pay attention to the fact that..
Please update me / let me know / advise me / notify me / tell me / inform me

we drank champagne – we had champagne

moved / touched – gan dong
eg. he was really touched by it

taste of the cake
eg. the cake tasted good and it was very sweet
flavor of the cake
eg. we had green tea flavored cake