VIP Class Notes (Jesse) [S]

Write an email to IT telling them about a common problem you’re having. Use some of the words from today.

Sometimes we have system problem, I must point out the problem and ask IT team to help to fix it. they will help us to check the problem and communicate with us and resolve the problem. Sometimes when we have a new policy and we need to change the mapping in the system, I will do testing first and then find some problems and then ask them to change it.

Dear colleague, I found some problems in accounting system, the mapping of some transaction is incorrect, I think it should be matched to which account – could you please help us to check it.

Sometimes / From time to time / occasionally / every now and then we have system problems / issues / difficulties that I must point out and ask / request / get the IT team to help / give a hand / assist to fix / resolve it / work it out. As a result / Following this, they will help us to check / look into / check out / investigate the problem and communicate with us to resolve the problem. Sometimes when we have a new policy / comes into effect and we need to / it’s important for us to change / update / alter / adjust the mapping in the system, I will do some testing first / initially and then find / identify / locate some problems and then ask them to change it.

Dear colleague, I found some problems in the / our accounting system, the mapping of some transactions is incorrect, I think it should be matched to which account / a particular account / a specific account – could you please help us to check it.

Grammar

I don’t like deal with people – I don’t like dealing with people

I don’t like you
I don’t like running

so many pressure – so much pressure

Vocabulary

JJP – Jesse J Pickett

Initially / at first I didn’t know I would work today but then I found out that I needed to.

look into – investigate / try to find a problem / cause
look up – research / find an answer

industry – hang ye

Ting bu dong

Sorry? / what do you mean?
Sorry I didn’t really catch you / I didn’t really get that / I didn’t hear you very clearly
Sorry ____ ? / Sorry, what does ____ mean? / Sorry, what do you mean by _____?
Sorry can you speak a little slower? / Sorry that was a bit fast for me.

Small Talk

How’s the weather where you are?
Well, it’s a grey and cloudy day… as always in winter. What about you?
It’s beautiful, blue, and sunny here in Sydney – as always.

Having a nice day? It’s a shame about the weather / great weather today right? / enjoying the weather today?

What about you? / How about you? / and you? / you?

How’re you doing? / How’s it going? / How’ve you been?
how about you?

How’s your day? / How’s your day going? / How’s your day been? / Having a good day? / Good day?
what about you?

What’s up? / What’s going on? / What’s happening?
and you?

So what do you do (exactly)? / Where do you work here? / Who do you work with?
what about you?

See you around / Catch you later / round / see you later / soon / in a bit / in the meeting / tomorrow
Have a good one / day / Enjoy your day / have a good night / weekend
you too / and you