VIP Class Notes (Jesse)

Homework

Today’s teenagers have more stressful lives than previous generations.

Discuss this view and give your own opinion.

Next Class Focus

Do some more IELTS speaking part 2-3 – focus on:

upgrade the vocabulary from the question rather than repeating
Well: on the topic of / when it comes to / regarding / in terms of
How do you say?: let me think / you know / I guess …

Speaking

Describe a school you have attended (in your childhood). You should say:
what school it was
what the classrooms were like
what the teachers were like *
and explain how you felt about this school. *

which – good
a place where you can’t find a male bathroom in the campus
we have / had a good classroom
court / area / location / place 
and – as well as this / on top of this / also / furthermore 

for especially

they don’t acknowledge what the teacher was saying / what they was saying – they don’t understand / they were saying 

hometown – home / where I’m from

where 
eg. I went to a place where I did sth there

dot points bullet points 

Good Service
Describe an occasion when you received good service from a company or shop.
You should say:
what company or business it was and what this company does *
what the service was
who gave you the good service
where you received this good service
and explain explain why you think it was good service.

their service is really good that – so good that 

waiters / helpers / shop assistants

whenever you would need that

particularly / really

they might not be able to

considerate

Bad Service
Describe an occasion when you received bad service from a company or shop.
You should say:
what company or business it was and what this company does *
what the service was
who gave you the bad service
where you received this bad service
and explain why you think it was bad service.

upgrade the vocabulary from the question rather than repeating

they say about – they say “don’t do that” / they talk about a subject / they say I am a good student

speak 
eg. I speak English – use a language
eg2. I speak to a person – communicate
talk 
eg. he learned to talk – ability
eg2. He talks to me – communicate
say
eg. I say “hello” out loud – to express words / meaning
eg2. My dad said I was a good student

lower our volume down / volume down turn the volume down 

rebellious / non-compliant


When dealing with the public, what should a company employee pay particular attention to?

servicing / serving – same

What are some ways you can use to control your mood in that environment? 

in terms of working in a company I think the key skills needed are…

you are not really – you are lacking 

put in effort

How do you say?: let me think / you know / I guess …