Online Class Notes (Jesse) [W]

Last night Zoe asked me if I could change today’s class time and the teacher, because there is a demo class at the same time. I was unhappy with this requisition and I refused it. Actually this was not the first time I felt uncomfortable. Before you relaunched the booking system, Judy and Zoe just told us a rough time if we didn’t ask the class time no one would inform us. And for the teacher, if they arrange a new teacher for me, at least Judy would ask my opinion before. But last week, Zoe arranged a new teacher for me without any notices and I wanted to change the teacher because I don’t have topics with a new teacher but she replied there was no other time or teacher to change, that means I didn’t have any other choices. And the next day, I had a meeting suddenly so I wanted to change the class time, but Zoe said no other time already. OK, that’s fine, because it was my problem.
But last night, I was really unhappy with this arrangement. I told Zoe, why didn’t you get my confirmation before you confirm the demo class with the new student? Because the happening at last week, I booked Jesse’s class one week in advance. But why now you informed me that I should change the time and the teacher with any negotiable. I refused firstly, I insisted to have the class of my original plan. Then Zoe said, the system there is just for the student to book the class time and the teacher’s time, and especially Jesse’s time is not stable. (Then why the system can select the teacher? You should close this function.) Because I refused Zoe resolutely she let me to check with Jesse directly. And my reply was this is your job to coordinate the time with the student and the teacher, please don’t throw this job to me and Jesse.
Actually my other unhappy point was that I know I am the old student and you maybe know I will not continue to study at smart English. I can understand that sometime you should show the good impression to the new student. But that isn’t mean the old student is not important and every student was be an old one from a new one. At least I need the respect, not just an information.

Last night Zoe asked me if I could change today’s class time and the teacher, because there is a demo class at the same time. I was unhappy with this request and I refused it. Actually this was not the first time I felt uncomfortable. Before you relaunched the booking system, Judy and Zoe just told us a rough time if we didn’t ask for the class time no one would inform us. And for the teachers, if they arrange a new teacher for me, at least Judy would ask my opinion before. But last week, Zoe arranged a new teacher for me without any notice and I wanted to change the teacher because I don’t have topics with a new teacher but she replied there was no other time or teacher to change to, that means I didn’t have any other choices. And the next day, I had a meeting suddenly so I wanted to change the class time, but Zoe said there is no other time already. OK, that’s fine, because it was my fault.
However, last night, I was really unhappy with this arrangement. I told Zoe, why didn’t you wait for my confirmation before you confirm the demo class with the new student? Because of what happened last week, I booked Jesse’s class one week in advance, but why now you informed me that I should change the time and the teacher with any negotiation. I refused firstly, and I insisted to have the class of / as per / based on / as was my original plan. Then Zoe said, the system there is just for the student to book the class time and the teacher’s time, and especially Jesse’s time is not stable. (Then why can the system select the teacher? You should close / disable / turn off / remove this function.) Because I refused Zoe resolutely she let me check with Jesse directly and my reply was this is your job to coordinate the time with the student and the teacher, please don’t throw this job to / pass this job onto me and Jesse.
Actually my other unhappy point was that I know I am an old student and you maybe know I will not continue to study at Smart English. I can understand that sometimes you should show a good impression to new students. But that doesn’t mean old students are not important and every student was once a new one. At least I need the respect, not just information.

problem solving – your ability to fix problems
eg. your problem solving skills are not very good

too less – too little / much less