F2F Class Notes – Tony (Mason)

Vocabulary

Manufacturer – Someone who makes products

eg. There was an issue with the products. It turned out to be a problem with standards with the manufacturer.

Quality Control – The practice of maintaining quality of a product

eg. A whole division of my company is devoted to quality control.

Business Trip – A trip for work

eg. I went to D.C. on a business trip.

Cooperation – To work together on something

eg. My company and the factory often cooperate.

Rectify – To make a situation better

eg. After I talked to the factory manager, he was able to rectify the quality issue.

Resolve – To fix a problem

eg. The situation at the factory was resolved after a few days.

Flush – To be in line with

eg. The blade of the line was not flush with the handle.

Original

Dear all

Attached is the checklist and main relevant photos for Berkel Set 2 steak knives at Wansheng on 26th.

Found 8pcs critical defects from 125 set samples, the quality still is bad. I had asked the factory to improve the quality many times, but it doesn’t wrok. please give the factory pressure from your side.

Regarding the handle in a line with the blade, almost all knives with this defect, I think if them are slight not in a line, it’s acceptable. if them are visible not in a line, it’s unacceptable.

By now, Factory has finished about 6400pcs sets of Set 2 steak knives in total.

Revised

Dear All

Attached is the checklist and main relevant photos for Berkel Set 2 steak knives at Wansheng on 26th.

We found 8pcs critical defects from 125 set samples, the quality still is bad. From the 125 sample set, we found 8 with critical defects. I had have asked the factory to improve the quality many times, but it doesn’t that didn’t work. Please give the factory pressure from your side.

Regarding the handle in a line with the blade, almost all knives with have this defect, I think if them they are slightly not in a line, it’s acceptable. (If there is a slight difference in the handle and the blade, it’s acceptable./ If the blade and the handle are slightly separated, It’s acceptable) If them they are visibly not in a line, it’s unacceptable.

By As of now, Factory the manufacturer has finished about 6,400pcs sets of Set 2 steak knives in total.