F2F Class Notes (Tibo) [S/W]
Homework
prepare one presentation intro using the 5 points we covered.
Next Class Focus
1 presentation (cover body + conclusion+ how to get more confidence when presenting)
2 how to answer difficult questions
Speaking exercise
I cannot feel that I improved but you can see the profile. The level is high but I am not feel that. I am working in an international company. This company is work for the office furniture and I am responsible for sofa and kind of coffee tables. loose furnitures. I have been in this company more than 7 years.
Actually I feel that English is my weakness because of managers from different countries. India, Australia , US. the accent of him is not really like other Indians but sometimes in the conference calls I can’t understand the everything so that is my problem to go higher level in this company.
That is why I am here. but I feel for the listening capability it is better than before but the other English because at work I have to do presentation. I need to train some salespeople how to install this product or deliver the product info. I always feel nervous when I stand in front of them so I want to improve this part of English and go higher level in this company.
When I talk with some foreigners if just one person face to face is ok but when I stand in front all of them I am frightened if they ask a question I cannot answer. The content I am confident but if they ask some questions that maybe I can’t understand or I am not prepare I am frightened. because my boss and management and even the vp all of them listen what I said and probably ask me questions.
I cannot feel that I improved but you can see/ have a look at the profile. The level is high but I do not feel that way. I am working in an international company. This company is working in the office furniture and I am responsible for sofa and of coffee tables and the like. we call that loose furnitures. I have been in this company more than 7 years.
Actually I feel that English is my weakness because my managers are from different countries. India, Australia , US.
His accent is not really like other Indians but sometimes in the conference calls I can’t understand everything / I get a bit lost so that is my problem to go to a higher level / to get promoted in this company. / that is holding me back from a promotion
That is why I am here. but I feel for the listening capability it is better than before but oral English is still an issue because at work I have to do presentations. I need to train some salespeople on how to install a product or deliver the product info. I always feel nervous when I stand in front of them so I want to improve this part and go higher level in this company.
When I talk with some foreigners if it is just one person face to face it is ok but when I stand in front of all of them I am frightened if they ask a question I cannot answer/ I am scared they might ask a difficult question. I am confident in my presentation itself but if they ask some questions that maybe I can’t understand or I am not prepared for I am frightened.
A lot of high level people usually attend my presentations.
Writing exercise
Introduction
- Welcome your audience and introduce yourself
Thank you for coming today. I’m [name] and I’m looking forward to talking with you today about [your topic].
Good morning/afternoon ladies and gentlemen. I’d like to quickly introduce myself. I am [name] from [company or position]. (formal)
On behalf of [name of company], I’d like to welcome you today. For those of you who don’t already know me, my name is [name] and I am [job title or background]. (formal)
Hi everyone. I’m [name and background]. I’m glad to be here with you today. Now let’s get started. (informal) - Capture their attention
Did you know that salespeople who are able to answer the questions of their clients efficiently close 50% more deals than those who do not have enough technical knowledge.
Did you know that [insert an interesting fact or shocking statement]?
Have you ever heard that [insert interesting fact or shocking statement]?
Before I start, I’d like to share a quick story about [tell your story]…
I remember [tell your story, experience or memory]… - Identify your number one goal or topic of presentation
This morning I’d like to present our new [product or service]. Today I’d like to discuss…
Today I’d like to share with you…
By the end of my presentation, I’d like for you to know…
I aim to prove to you / change your mind about…
I’d like to take this opportunity to talk about… - Give a quick outline of your presentation
First I will talk about ….. Then I will cover ….. - Provide instructions for how to ask questions
If you have any questions, please don’t hesitate to interrupt me. I’m happy to answer any questions as we go along.
Feel free to ask any questions, however, I do ask that you wait until the end of the presentation to ask.
There will be plenty of time for questions at the end.
Are there any questions at this point? If not, we’ll keep going.
Speaking exercise
Welcome to Shanghai to attend this training I am very glad to deliver you a lot of info about this product I am Amy responsible for sofa products and
Do you have a situation that if your client asks you the technical questions about sofa like fabric or the structure of the inside of the sofa
Today I will let you know how to deliver the right info to the clients to let them know the details of the information
For today’s presentation firstly I will let you know what kind of product will launch this year and let you know how to lay out our product to a property space then we will go to the question section if you have any questions you can ask me after this presentation.
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Welcome to Shanghai to attend this training I am Amy responsible for sofa products and I am very glad to deliver/give to you a lot of info about this product.
Do you have a situation that if your client asks you a technical question about sofas like the fabric or the structure of the inside of the sofa you are not able to answer right away?
Today I will let you know how to deliver the right info to the clients to let them know the details of a product.
For today’s presentation first I will let you know what kind of product will launch this year and how to lay out our product in a showroom then we will go to the question section if you have any questions you can ask me at that time.
Pronunciation
colleagues
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