F2F Class Notes (Lily)[S]

Grammar

During a phone call:

“hi, thank you for calling ______. This is ______ speaking, how can/may I help you?”

” Can I call you back in a short while?”

“May I speak with________?”

“I made an appointment with ______, is he ready for me?”

“Hi, have you had the time to look over your emails? Please let me know of your response at your earliest convenience”/ as soon as possible.
“thank you for the reminder”

*always use “may, could, would, can”

“im sorry, I didn’t understand/ could you repeat again? ”

to confirm, we will be _____________?

“Thank you so much for your time, I look forward to meeting you. Have a good day!”

in emails:

beginning: I am writing to inform you of ________. / I am writing in response to __________.

NO RESPONSE:

Dear ______,

It’s a kind reminder that we haven’t received your response. Could you please respond at your earliest convenience?

Should you have any questions,  please feel free to contact ____________

Thank you very much for your cooperation.

Best regards,

Allison

______________________________________________

Thank you for the prompt reply, our next meeting will be scheduled on ________. I look forward to meeting you.

Due to time conflict, we will have to reschedule our meeting to ______. Let me know what will be the best time for you. Please do not hesitate to contact me if you have any questions.

Thank you for your understanding/ Thank you for your patient.

Best wishes, Best regards, Sincerely,

Allison

Speaking exercise

Q: In the era of globalization, should foreign products/cultures be banned or welcomed?

A: I think we should accept foreign culture, but at the same time, we also should protect our own culture, like we celebrate both Valentine’s Day and QiXi.

I think we should accept foreign culture, but protect our own culture at the same time, like how we celebrate both Valentine’s Day and QiXi.