F2F Class Notes (Lily)[S]
Grammar
During a phone call:
“hi, thank you for calling ______. This is ______ speaking, how can/may I help you?”
” Can I call you back in a short while?”
“May I speak with________?”
“I made an appointment with ______, is he ready for me?”
“Hi, have you had the time to look over your emails? Please let me know of your response at your earliest convenience”/ as soon as possible.
“thank you for the reminder”
*always use “may, could, would, can”
“im sorry, I didn’t understand/ could you repeat again? ”
to confirm, we will be _____________?
“Thank you so much for your time, I look forward to meeting you. Have a good day!”
in emails:
beginning: I am writing to inform you of ________. / I am writing in response to __________.
NO RESPONSE:
Dear ______,
It’s a kind reminder that we haven’t received your response. Could you please respond at your earliest convenience?
Should you have any questions, please feel free to contact ____________
Thank you very much for your cooperation.
Best regards,
Allison
______________________________________________
Thank you for the prompt reply, our next meeting will be scheduled on ________. I look forward to meeting you.
Due to time conflict, we will have to reschedule our meeting to ______. Let me know what will be the best time for you. Please do not hesitate to contact me if you have any questions.
Thank you for your understanding/ Thank you for your patient.
Best wishes, Best regards, Sincerely,
Allison
Speaking exercise
Q: In the era of globalization, should foreign products/cultures be banned or welcomed?
A: I think we should accept foreign culture, but at the same time, we also should protect our own culture, like we celebrate both Valentine’s Day and QiXi.
I think we should accept foreign culture, but protect our own culture at the same time, like how we celebrate both Valentine’s Day and QiXi.
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