F2F Class Notes (Li)

Homework

Write an email to decline someone’s request politely.

Writing exercise

Hi Jason.

Hope you are doing well.

Could you kindly help us with this campaign? I have some difficulties with ABC.

I would be appreciate if you can deliver the campaign assets next week.

Please feel free to contact me if you have any further questions.

Best wishes/regards,

Lana

Revised: 

Dear/Hi Jason.

Hope you are doing well/Hope you had a good weekend.

Could you kindly help us with this campaign?/Would it be possible for you to help us with this campaign? I have some difficulties/I am experiencing some issues with ABC.

Attached below are some of the documents/Please see attached for…  

I would appreciate if you could/It would be a pleasure if you could deliver the campaign assets next week.

Please feel free to contact me if you have any further questions.

Best wishes/regards,

Lana

Email Structure:

Subject:  URGENT: NEED RESPONSE ASAP/RESPONSE REQUIRED: ABC Project Update

Greetings 

Dear (formal) Richard/Mr White/Sir/Madam

Hi/Good morning/afternoon (informal) close colleagues/familiar clients/supervisor

To Sales department/Research team (groups)  

To whom it may concern (formal) you don’t know who is the recipient

Openings 

Hope you had a good/doing well/I hope you are/you’re (casual)/I hope this email finds you well

Happy holidays/Merry Christmas

I am writing to…/I would like to enquire…/I would like to check-up on…

Replying 

Thank you for your email/response/update

In response to your last email/enquiry/subject…..

Closings 

Feel free to contact me if you have any questions/issues/concerns/Don’t hesitate to contact me if you have any further questions/Please contact me/respond/reply ASAP

I’m looking forward to hearing from you/your email/response

I really appreciate your assistance/guidance for this matter

Thank you/thanks in advance

Signing off 

Kind regards/Best regards/Warm regards (formal) 

Sincerely (less formal, emotional)/Yours sincerely (formal) 

Cheers/Thanks (casual)