Email Writing Template
Dear ___ (more formal)
eg. To the Sales team
For all, For the ____ department
eg. To the sales team / For the sales department / Sales department,
To whom it may concern (you don’t know the name of the people – formal)
Dear Sir/Madam (you don’t know name of person)
Dear (company name)
This email is in relation to… (topic) (general)
eg. this email is in relation to today’s morning briefing
eg2. this email is in relation to the updating/running of the report
This email is about (topic)
eg. This email is about our recent meeting …
Please see below for… (topic)
As per my previous email… (topic). (repeat information in last email)
eg. As per my previous email, I need you to update this report…
As you may be aware… (topic) (giving them information which they might know)
eg. As you may be aware, if you don’t do this we will have a problem…
Please be advised that… (topic)
eg. Please be advised that from next week the report will be available
As per our call/discussion / As we talked about… (topic) (talked to them before about this)
eg. As per our discussion, you guys must finish tomorrow
Replying to an email
Thank you for your reply/email
Thank you for letting me know
eg. please note, we will delay the meeting to tomorrow
Note that… (information)
FYI (for your information) (information)
FYR (for your reference)
Please see attached for…(document name/description)
Attached is …. / …. is attached / ……, as attached
eg. The report has been updated to reflect these changes, as attached.
eg2. Please see attached for the weekly report as per our recent meeting.
Please see the attachment, which is a report regarding ….
The attachment is a report regarding….
Please see the attachment in this email.
Please refer to… (the above/below / the attachment) – please look at/pay attention to
eg. Please refer to the below schedule for this week…
eg2. Please refer to the attachment for further details..
Here are some key points for your reference (list of information)
Thank you in advance for your quick response / for responding ASAP.
I look forward to working with you / meeting you
I look forward to hearing from you / your reply / your response / your email
Let me know if you have any questions / concerns / problems / issues / comments
Please contact me if you have any questions / Please feel free to contact me if you have any questions / Please don’t hesitate to contact me if you have any questions
Thank you for your help.
Please keep me in copy (CC) / copied / in the loop.
Please email NAME (copied) to follow this up / reply to NAME to discuss this further
eg. Please reply to the customer directly, but keep me in copy.
Regards (formal) , Warm Regards, Kind Regards, Best Regards,
Sincerely (formal / emotional) , Yours Sincerely
Thanks, Cheers (casual) = thank you and goodbye
Best , Best Wishes, All the best
Copy (CC), BCC – Blind Carbon Copy
“Email chain” / thread – many emails on the same subject.
Reply, respond, ‘get back to me’ (casual)
ASAP, COB (close of business) / EOB (end of business) / EOD (end of day) – by 5:00pm.
eg. please reply to me by COB today = please reply before you go home tonight.
Due Date / Deadline – the final day to do something.
eg. The deadline for this project is Friday = the last day is friday.
Schedule (n)- plan, timeline / Schedule (v) – to make a plan
eg. lets schedule a meeting next week
Spreadsheet (.xls / excel), PPT (Powerpoint / Presentation), Document (MSWord), File
Attach / Attachment – something you put in an email like a PPT or picture
Highlight – to make clear.
eg. i highlighted the details of the problem during our conversation
eg2. the customers email highlighted some big problems
Don’t know gender – his/her, their, them, they…
Info = Information