Email Service Notes (Tony)

Your Original Email

Hello Matthew,
I am really sorry to inform you that our bank is still unable to collect your payment because the payer’s name isn’t same as the buyer’ name in the order. The payer’s name is EDINBURGH DESIGNS LIMITED, but the buyer’s name is EDINBURGH DESIGNS LIMITED SINGAPORE BRANCH. Meanwhile the amount of your payment is RMB64747.82 what is not consistent with the amount in the order. That is RMB64877.82 in the order.
BTW, the shipment is now in customs clearance.

Thank a lot and have a good day!
Mark Sun

Your Edited Email

Hello Matthew,
I am really sorry to inform you that our bank is still unable to collect your payment because the payer’s name isn’t the same as the buyer’ name on the order. The payer’s name is EDINBURGH DESIGNS LIMITED, but the buyer’s name is EDINBURGH DESIGNS LIMITED SINGAPORE BRANCH. Meanwhile the amount of your payment is RMB 64,747.82 which is not consistent with the amount in the order. That is RMB 64,877.82.
BTW, the shipment is now in customs clearance.

Thank a lot and have a good day!
Mark Sun