Email Service Notes (Tony)

Your Original Email

Yesterday my personal insurance’s manager contacted me, she told me that my personal insurance would be expired within 7days and she wanted to know if I still want to pay for that. I told her definitely, I would be happy to pay for one more year. I told her some information of mine and provided the copy of my ID card. Then she found out the ID card that i have now is different from before. So I cannot continue my insurance. I do actually change an ID card, but it was more than 5 years ago which means I have been using this ID card for such many years without a problem.

Your Edited Email

Yesterday my personal insurance’s manager contacted me, she told me that my personal insurance would expire in 7days and she wanted to know if I want to sign back up. I told her definitely, I would be happy to pay for one more year. I told her some of my info and gave her a copy of my ID card. Then she found out the ID card that I have now is different from before. So I cannot continue my insurance. I did actually change my ID card, but it was more than 5 years ago which means I have been using this ID card for many years without a problem.