Email Service Notes (Nick)

Your Original Email


Dear Sir or Madam:
I have bought an electronic dictionary from your online store last Friday. But I found that there are some mistakes when I uses it to check words. I can’t get the correct information. It provides wrong explains. I tried to reset the dictionary a couple of times, but it didn’t work.
It’s unbelievable and unacceptable. I think that maybe this electronic dictionary is fake.
Anyway, please give me a reasonable explain about it and offer a satisficed solution as soon as possible.
My contact information as follows:
Email address: 109241957@qq.com
Mobile Phone: 13900000000

Best wishes,

Mark

Your Edited Email


Dear Sir or Madam:

I have bought an electronic dictionary from your online store last Friday, but I found that there are some mistakes when I used it to check some words. I can’t get the correct information. It provides wrong explanations. I tried to reset the dictionary a couple of times, but it didn’t work.

It’s unbelievable and unacceptable. I think that maybe this electronic dictionary may be fake.

Anyway, please give me a reasonable explanation about it and offer a satisfactory solution as soon as possible.

My contact information is as follows:
Email address: 109241957@qq.com
Mobile Phone: 13900000000

Best wishes,

Mark