Email Service Notes (Li)

Your Original Email

Taste，service and surrounding，which are the key words in your mind when you choose a restaurant. I think if a restaurant can do any of these three factors to extreme it could be a very popular one. Haidilao is a very hot restaurant brand which is famous for its service，it is a model of best service in all people’ s mind. Actually it stated as a tiny hotpot restaurant in a small city of Sichuan province，and good service is the most important feature since its beginning stage. Nowadays，Haidilao became the biggest chain hotpot restaurant brand. They offer toys and care for children，nail and hand care for women，shoes polish and board games for all customers，and you can print photoes or clean your glasses in their restaurants. All these services are free. It is available for ordering half piece dishes so that you can taste more types. Furthermore，customers can enjoy the noodle show and Sichuan opera during meals. Go to Haidilao means happiness and enjoyment and the taste is not very important any more. Recently，Haidilao has already had its restaurants in main cities of the world，such as London，New york，Singpore，Tokyo and so on.

Your Edited Email

Taste, service and the atmosphere, are the key points that come to your mind when you choose a restaurant. I think if a restaurant can satisfy/fulfil these three  elements then it could be a very popular one. Haidilao is a very hot/popular/well-known restaurant brand which is famous for its service. It is the representative of the best service in people’ s mind. Actually, it started as a tiny hotpot restaurant in a small city of Sichuan province, and good service is the most important feature since its beginning. Nowadays, Haidilao became the biggest hotpot chain.  They offer toys and care for children, nail and hand care for women, shoes polish and board games for all customers, and you can print photos or clean your glasses in their restaurants. All these services are free. It is available for ordering half piece dishes so that you can try more dishes. Furthermore, customers can enjoy the noodle show and Sichuan opera during meals. Go to Haidilao means happiness and enjoyment and the taste is not very important any more. Recently, Haidilao has already had its restaurants in other main cities around the world such as London, New York, Singapore, Tokyo and so on.