Email Service Notes (Jesse)

Your Original Email

Dear XXX,

We have not received relevant examples related to Contract Management losses in DGF Great China.

After checking and discussing with legal, the customer contract management in DGF Great China is under control, everything is reviewed before contract approval. All relevant docs are uploaded in local workflow system to make them digitally. Below is main review and approval process of customer contract. Thanks!

– Follow enclosed contractual risk approvals guideline to review the contract clauses with contract owner via email firstly and list down all the enhanced liabilities which existing insurance cannot protect.
– Contract owner negotiates with customer and try to persuade customer to delete these clauses or minimize the enhanced liabilities.
– Submit the contract in local workflow system to get relevant functional acknowledgements or approvals like Legal, Insurance & Risk Management, Compliance, security, Finance etc., and get management business approvals. If the contract contains enhanced liabilities, contract owner should remark the enhanced liabilities details and follow enclosed contractual risk approval guideline to get relevant management approval.
– All approved contracts or other docs should be uploaded in local workflow system.

Best Regards,

Apple Xu

Your Edited Email

Dear XXX,

We have not received relevant examples related to Contract Management losses in DGF Great China. (does this mean Greater China?)

After checking and discussing with legal, the customer contract management in DGF Great China is under control, and everything is reviewed before contract approval. All relevant docs are uploaded in local workflow system to ensure they are made digital / ensure there is a digital version. Below is the main review and approval process of customer contracts. Thanks!

– Follow enclosed contractual risk approvals guideline to review the contract clauses with contract owner via email first and list all the enhanced liabilities which existing insurance cannot protect.
– Contract owner negotiates with customer and tries to persuade customer to delete these clauses or minimize the enhanced liabilities.
– Submit the contract in local workflow system to get relevant functional acknowledgements or approvals like Legal, Insurance & Risk Management, Compliance, security, Finance etc., and get management business approvals. If the contract contains enhanced liabilities, contract owner should remark the enhanced liabilities details and follow enclosed contractual risk approval guideline to get relevant management approval.
– All approved contracts or other docs should be uploaded to local workflow system.

Best Regards,

Apple Xu