Email Service Notes 11th April (Celeste)

Today, the hot news article is United Airlines(UA) removed an Asian customer violently from flight because they must follow the overbooked rules. UA overbooked his tickets and asked 4 passengers to leave with the compensation of $400/person, but no one wanted to leave for waiting another days’ flight even UA increased compensation to $800/person. In the end, UA said they choice 4 passengers randomly with the computer. An Asian customer, he refused to leave that he said he need to go home for a surgery to his patient tomorrow. Bystanders took the video, in which securities of UA dragged him on the floor to leave the flight, and other passengers were blaming to their behaviors.

Edited

Today, the hot news is United Airlines(UA) violently removed an Asian customer from a flight because they needed to follow the overbooking rules. UA overbooked their flight and asked 4 passengers to leave with the compensation of $400/person, but no one wanted to leave and wait for another flight the next day even when UA increased the compensation to $800/person. In the end, UA said they chose 4 passengers randomly with the computer. The Asian customer, refused to leave and said he needed to go home to do a surgery on/for his patient tomorrow. Bystanders took/recorded the video, in which UA security dragged him on the floor to exit the plane, and other passengers were blaming to their behaviors.***what does this mean?